KV Shipping Instructions Stage x

Streamlined for Efficiency – Designed for Accuracy

Submit Your Shipping Instructions

Experience the convenience of our intuitive and easy-to-use Shipping Instructions submission platform! Our Shipping Instructions online solution allows you to submit your SIs through a simplified web interface. It improves operational efficiency by providing detailed instructions and reducing processing time.

You can enter all information directly into our web form instead of collecting your data on different pages. With no other dependencies, you’ll enjoy seamless integration with our other web solutions without having to rely on complicated PDFs or other platforms.   

Submit Shipping Instructions

Your Benefits

Efficient

Save time and avoid delays thanks to constant availability and clear guidance through your shipping instructions. 
 

Accurate

Benefit from a detailed all-in-one web-interface, which reduces errors and easily leads to accurate shipping instructions. 
 

Intuitive

Enjoy an interface specifically designed like other familiar Hapag-Lloyd tools, ensuring easy navigation. 

Latest Updates

December 2025: You can now paste multiple rows of container and cargo details directly into a table format, removing the need to enter each item one by one. This new feature speeds up documentation if you manage multiple containers.

December 2025: The input of new MPCI ID got supported, a customs-relevant identifier required for cargoes shipped to/through the UAE, helping ensure compliant documentation and smoother processing with authorities.

August 18, 2025: For additional peace of mind, you can now preview your SI draft before submitting it. You can also edit sections directly from the preview and download it as a PDF. See how it works in our user guide down below.

Key Features

  • Pre-filled fields based on your booking​
  • Leverage templates to quickly re-use one of your earlier shipping instructions
  • Web-based interface that eliminates the need to download PDF files
  • Option to amend after submission via BL Draft Approval​
  • NEW Preview your shipping instructions before submission​
  • NEW Improved freight section with detailed overview​​​​​
  • NEW ICS2 requirements on House BL level

Go to our detailed user guide for Shipping Instructions

For more in-depth information download User Guide (EN, 744.7 KB, 10 Pages)

Get Started with Shipping Instructions

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Local Requirements

To enhance documentation response times and ensure a high level of invoice accuracy, we kindly request that you provide the following information as accurately as possible when submitting your shipping instructions for each Bill of Lading.

Required Information:


General Details:

  • Bill of Lading Type: (Sea Waybill or Original Bill of Lading)
  • Export Customs References: (POR / CCN or ITN)
  • Port Pairs: Ensure alignment with the booking confirmation/routing.
  • Payment Terms: Specify clearly.
  • Cargo Value: Do not include on the Bill of Lading.


Bill of Lading Parties:

  • Shipper: Complete address, including phone and email address.
  • Consignee: Full address (if not “To Order...”); include contact details such as phone and
    email.

Optional Parties:

  • Freight Forwarder: Include FMC OTI License # (for shipments in the USA).
  • Notify Party: If different from the consignee, provide complete contact information, including
    phone and email.

Container Information:

  • Container Number(s) (if available).
  • Seal Number(s) (if available).
  • Commodity Description(s).
  • HS Code(s).
  • Piece Count(s).
  • Gross Weight(s).
  • OOG or Breakbulk must provide dimensions.
  • Reefer containers must provide vent settings and temperature.

Additional Requirements by Destination Country:

Certain destinations require specific information. Please include these details where applicable:

  • MTD Type: (e.g., Colombia – OBL only).
  • Volume(s): (e.g., Japan).
  • NCM Code: (e.g., Brazil).
  • Cargo Value: For manifest purposes only, as required by the destination country (e.g., India).
  • Tax Identification Numbers: (e.g., CN Tax ID for Argentina, ABN# for Australia).
  • Other details as necessary.

 

Important Reminder:
The contracting/shipper party or its affiliates named in the service contract must appear on the Bill of
Lading as either the shipper or consignee, in accordance with our Terms and Conditions.

For any questions, please contact your respective documentation department:

Frequently Asked Questions

Submitting and Managing Shipping Instructions 

The amendment can be made using our BLDA solution after creating the first draft based on your submitted SI.  

Upon successful submission of a shipping instruction, a summary screen is shown and can be used as a receipt. It can be printed or saved for your records.   

Yes. With the Preview Before Submit feature, you can review all your entered details in a clear summary view. You can also edit sections directly from the preview and download it as a PDF.

You will see an on-screen confirmation with a summary of your submission, which can be saved or printed. The first draft of the B/L will then be created.

Yes. The Save function allows you to store your Shipping Instruction as a draft. You can return at any time to complete and submit it. Saved drafts are accessible directly from the Saved Drafts tab in the application, but are also prompted when reopening the shipment.

Bill of Lading (BL) Operations 

General BL corrections can be sent through our BLDA solution. Your request will be taken care of internally and a new BL draft will be sent back for approval in due time.   

You can specify the number of freighted originals, freighted copies, unfreighted originals, and unfreighted copies directly in the Document Issuance section.

 You can choose between Original Bill of Lading, Sea Waybill or electronic BL (eBL). 

Process & Functionality

Your local customer service contact will support you if you experience any issues. For system errors, please share also the displayed transaction ID. Additionally, you can submit feedback through the tool directly.   

Shipping Instructions is cloud based and is accessible from any modern web browser without the need for specific downloads or plug-ins.  
 

The Shipping Instructions online solution uses industry-standard encryption and security practices to ensure that your data is secure and accessible only to authorized users.   

No, for now, it is only available in English. In the long term, however, we are planning to make Shipping Instructions and other online solutions available in multiple languages as well.    

We will communicate updates and new features through the Shipping Instructions solution, emails, and updates posted on the solution’s landing page. 

The Shipping Instructions solution is designed to be responsive and is accessible on most mobile devices with Internet connectivity and a compatible browser.