Please select the note that is required for you from jumpmark list below:
- Remarks for Algeria
- Remarks for Angola
- Remarks for Argentina
- Remarks for Australia
- Remarks for Bangladesh
- Remarks for Benin
- Remarks for Brazil
- Remarks for Brunei
- Remarks for Bulgaria
- Remarks for Burkina Faso
- Remarks for Cameroon
- Remarks for Canada
- Remarks for China
- Remarks for Chile
- Remarks for Colombia
- Remarks for Congo
- Remarks for Congo D.R.
- Remarks for Costa Rica
- Remarks for Cuba
- Remarks for Djibouti
- Remarks for the Domincan Republic
- Remarks for Ecuador
- Remarks for Egypt
- Remarks for El Salvador
- Remarks for Equatorial Guinea
- Remarks for Fiji
- Remarks for France
- Remarks for Gabon
- Remarks for Gambia
- Remarks for Ghana
- Remarks for Guatemala
- Remarks for Guinea
- Remarks for Guyana
- Remarks for Honduras
- Remarks for Iceland
- Remarks for India
- Remarks for Indonesia
- Remarks for Iraq
- Remarks for Israel
- Remarks for Italy
- Remarks for Ivory Coast
- Remarks for Japan
- Remarks for Jamaica
- Remarks for Jordan
- Remarks for Kenya
- Remarks for Liberia
- Remarks for Libya
- Remarks for Mali
- Remarks for Malta
- Remarks for Mauritania
- Remarks for Mexico
- Remarks for Mozambique
- Remarks for Myanmar
- Remarks for New Zealand
- Remarks for Nicaragua
- Remarks for Nigeria
- Remarks for Oman
- Remarks for Panama
- Remarks for Pakistan
- Remarks for Papua New Guinea
- Remarks for Paraguay
- Remarks for Peru
- Remarks for Portugal
- Remarks for Puerto Rico
- Remarks for Qatar
- Remarks for São Tomé And Príncipe
- Remarks for Saudi Arabia
- Remarks for Senegal
- Remarks for Sierra Leone
- Remarks for Slovenia
- Remarks for South Africa
- Remarks for South Korea
- Remarks for Spain
- Remarks for Sudan
- Remarks for Syria
- Remarks for Taiwan
- Remarks for Thailand
- Remarks for Togo
- Remarks for Tunisia
- Remarks for Turkiye
- Remarks for Ukraine
- Remarks for United Arab Emirates
- Remarks for Uruguay
- Remarks for US territories
- Remarks for Venezuela
- Remarks for Vietnam
- Remarks for Yemen
Freight collect is not allowed in Angola. Only the destination local charges must be collected in Angola. As per Angolan law, the below charges need to be collected at Angola XFD, XAO, XNG, XHR.
TAX ID is mandatory for consignee party. For in-transit shipments where a consignee is located in a country outside Angola, TAX ID is not required.
Temporarily, all import shipments to Argentina are to be PREPAID and export shipments are to be COLLECT without any exception. Demurrage and detention charges will only be accepted for import and export and local surcharges subject to VAT.
Personal effect MUST be consigned to forwarders company. This kind of cargo cannot be consigneed to a physical person.
According a new custom's provision, all bills of lading which contain cars and motorbike beside personal effects and they have
final destination in Argentina, the bills of lading must be created in separately way. E.g.
- The first bill of lading for motorbike
- Second bill of lading for cars
- Third bill of lading with personal effects All of them, could be included in the same booking.
THD/EMF/SEC/OAD/DLF/ADD/RHD (Imports into BDCGP) : should be paid together with SEA. if SEA is Prepaid, they should be paid at origin or elsewhere prepaid payer.
THO/SMD/SEC (Exports from BDCGP) : should be paid together with SEA. If SEA is collect, they should be paid at destination or elsewhere collect payer.
Import Doc Fee (DDF) : Always payable at POD.
Export Doc Fee (MTD) : Always payable at POL.
Port of Chittagong
The Port of Chittagong accept 20 and 40 container for handling with a maximum gross weight of 24,000 kgs 20 and 30,480 kgs 40 (gross weight = gross cargo weight + container tare weight).
Import and Export - All due charges for payment method in Brazil is Via Portal PayHapag https://payhapag.com.br/ .
Brazil payment via Portal is mandatory . For questions please write to: [email protected]
Consignee Details for Household Goods and Personal Effects Cargo:
When the consignee is a personal entity, the Shipping Instruction must include the individual's full name, complete address, and Personal ID number (known as CPF in Brazil).
In our system, a customer code will be generated. For final approval, it is necessary to submit the New Customer Registration Form Formulário para Cadastro de Novos Clientes", which is available on our local website:
https://www.hapag-lloyd.com/en/services-information/offices-localinfo/latin-america/brazil.html
Once completed, the form should be sent from consignee to: [email protected] .
Restrictions:
Part-lot shipments (more than one MTD/BL) with different personal entities (CPF) listed as consignees are not allowed.
"To order" shipments are not accepted for this type of cargo/commodity.
OFR Collect is not allowed when the consignee is a personal entity (CPF); only Prepaid is accepted.
A Tax ID (CNPJ) is accepted as consignee only if the company is an NVOCC.
For cases that do not fall under the above scenarios (Personal Entity or NVOCC), or if there are any questions regarding this type of cargo, the Brazilian Agency must be consulted prior to booking confirmation: [email protected]
Remarks for Bulgaria
As from April 1st for shipments exceeding 30 tons (cargo gross weight, tare excluded), Terminal Handling Charges at origin or destination in Bulgaria may vary depending on the weight.
Please contact the local office for further information.
Remarks for Canada
Shipments that start and end in Canada are rated based on the date the last container gates in full on the shipment.
The correct rate reference must be provided at the time of initial booking request. Subsequent changes to the rate reference will cause the shipment to be re-processed for space availability under the amended quote. Requests to amend any rates after container has been returned will be refused.
Please note that the Transport Additional at Destination (TAD), the War Risk Surcharge (WRS) and the Congestion Surcharge Destination (CGD) are to be paid with the ocean freight.
Shipments containing personal effects, vehicles or used clothing cannot be handled on cross-border routings including rail to/from Port of Saint John, or to/from a private residence.
For personal effects, at time of booking a destination agent needs to be provided and be shown as the notify party on the shipping instructions, and all charges must be prepaid.
Shipment of cars to the Middle East and Indian Subcontinent are not accepted.
Shipments of concentrated metal products (including but not limited to steel coils) must be pre-approved prior booking. Please contact your local sales team.
Please remember that there are several commodities which are either banned or restricted by North American Railroads, including but not limited to: used machinery, scrap metal, vehicles, concentrated/heavy metal products, flexitanks, tobacco, hides, personal effects and medical equipment.
For cargo that starts/ends in Canada but loading/discharging in New York or Philadelphia, there is a transfer between rail ramp and the port involving public roads and the weight limits of 39,200 LBS per 20ft and 43,700 LBS per 40ft apply.
For allowable cargo weights and overweight charges for inland haulage within Canada, please follow link below:
https://www.hapag-lloyd.com/en/services-information/offices-localinfo/north-america/canada.html#tab=ti-export
Any additional inland cost incurred due to overweight cargo, will be for the account of the shipper. See links below for respective overweight fees:
https://www.hapag-lloyd.com/en/online-business/quotation/tariffs/local-charges-service-fees.html#anchor_otf98316
These weight requirements apply to all shipments, including containers received or delivered from on-dock facilities. The carrier will not handle inland carriage on any container improperly loaded or any container loaded in excess of its marked capacity. The shipper will ensure that the lading and axle weight meet provincial, federal, state, and municipal highway safety and weight limitations. Tare weights may vary which will affect the maximum weight.
For POL Halifax all flat racks in gauge or OOG requires an IMO-compliant cargo securing certificate prior to the first gate in.
Please be informed that certain commodities are restricted or require special License for Import/Export Transshipment via Hong Kong by Hong Kong Trade and Industry Department.
Also Commodities named 'Machinery/Tools/Equipment etc.' might fall under Strategic Commodity of Hong Kong Trade and Industry Department and transshipment can be delayed due to License application.
For full details please refer to:
http://www.stc.tid.gov.hk/eindex.html
http://www.stc.tid.gov.hk/english/download/by_formno.html
Please note that this license requirement is also applicable for such machinery which are to be discharged at Shenzhen West Terminals / Ports (i.e. Shekou, Chiwan, Da Chan Bay).
China – New Restriction on Acceptance of Waste Cargo
In accordance to the recently announced legislation by the Government of People’s Republic of China on “the Prevention and Control of Solid Waste Pollution” into China, we would like to inform you that we will stop accepting solid waste cargo into China. This will be effective September 1, 2020 (cargo arrival date).
This legislation is applicable to all solid waste cargo such as wastepaper, waste plastics, waste metals, waste chemicals etc.
To avoid any unnecessary disruption to you, we appreciate your assistance and cooperation as any violation will result in a Customs ordered return of shipment and possible fine may be imposed.
All shipments out of China are subject to the Shanghai Shipping Exchange filing regulations. This implies amongst others, that the Non-Hapag-Lloyd contracting entity in the Rate Agreement or the Shipper on the eventual B/L covering the business quoted for in this quotation must be either a BCO or a NVOCC registered at the Shanghai Shipping Exchange and have a MOC code.
To be consider when shipping personal effects (household goods) to Chile, please keep in mind the following:
- BL consigned directly to private individuals are not allowed.
- Personal effects will only be accepted if the BL is consigned to a recognized freight forwarder or an approved moving company, with prior confirmation from our Hapag-Lloyd office in Chile.
- In this case, all charges must be paid through the freight forwarder or moving company. It will not be possible to settle them directly with a private person. Only Local Charges will be accepted as collect.
- BL consigned to a private person “care of” (C/O) a moving company or forwarder is acceptable.
Why is this required?
Chilean Customs regulations for importing personal effects are complex. To ensure a smooth shipping process, always consign your personal effects to a recognized freight forwarder or an approved moving company.
“In Colombia, there is not OTM or DTA service between port facilities or any free zone or depot enabled.”
Household Goods: Are not allowed to be moved within internal ports in Colombia. Cabotage is not accepted for Household Goods.
For Household Goods Consignee and/or notify should be a moving company. If a moving company is not mentioned on consignee or notify for Household Goods, cargo take the risk to be abandoned.
Freight collect is not accepted. Freight and origin local charges to be on prepaid.
DRC (DEM.REP.OF CONGO) Local charges to be paid only in DRC including PID and RHD
Local charges at DRC are to be paid locally for import and export. Since these local charges are subject to VAT and provincial taxes and include charges ( PID & RHD) collected on behalf on government entities which they must be remitted to. Thus HL origin offices exporting to DRC, need to take note and align with exporters to factor destination local charges including PID and RHD cannot be updated as PREPAID at origin. Thus ALL PREPAID is not applicable for final destination as DRC since local charges including PID and RHD will need to be collected at final destination in DRC.
PERSONAL EFFECTS: Shipments consigned to private persons are restricted due innumerable inconveniences and in order to avoid unpaid demurrage charges/abandoned units. In case of personal effects shipments, all cargo toward Costa Rica must be through of a freight forwarder or a recognized moving company in addition to comply with the current personal effects shipment’s policy. Exceptions will only be accepted with previous confirmation from Costa Rica office in order to identify the consignee prior to accepting the booking and releasing the empty container to shipper. Additionally shipper must provide a written guarantee to pay all detention and demurrages charges. Freight collect is not acceptable.
Payment Terms: As per January 2022 all shipments to Cuba are to be PREPAID without any exception.
All freight charges and any other charges must not be invoiced and paid by our customers in USD. Preferably, the related invoices and payments should be in EUR.
Any local charges should be handled by the agent in Cuba on an independent basis but not in USD.
PERSONAL EFFECTS
Shipments consigned to private persons are restricted due innumerable inconveniences and in order to avoid unpaid demurrage charges/abandoned units. In case of personal effects shipments, all cargo toward Dominican Republic must be through of a
a) Freight forwarder
b) Recognized moving company in addition to comply with the current personal effects shipment’s policy
c) Consignee is an Embassy-diplomatic cargo
Exceptions will only be accepted with previous confirmation from Dominican Republic office in order to identify the consignee prior to accepting the booking and releasing the empty container to shipper. Additionally shipper must provide a written guarantee to pay all detention and demurrages charges. Freight collect is not acceptable.
Free plug-in for reefers 48 hours prior to vessel departure.
Be aware it’s an essential requirement to perform New Customer Validation process to all new shippers / customers. Kindly provide full info of the company that will appear as shipper in the BL, along with your booking request. Further information of the process is available in our website here.
For U.S inland shipments only - Truck Power Shortage in North America:
Carrier Haulage deliveries have been delayed due to the considerable shortage of truckers throughout the USA and Canada. We are working to improve service to our customers as well as to minimize the impact of any storage/demurrage. However, under the circumstances presented, which are beyond our control, significant delays should be expected. As per our tariff, storage
charges incurred at US &/or Canada inland rail depots are for the account of the cargo and have to be settled prior to release of cargo. In case the carrier under the actual circumstances cannot conclude the inland portion due US/CAN truck shortage or any other situation beyond our control, the final responsibility would be for account of the cargo.
Weight restrictions: Each country have own weight restriction on roads, therefore please check that cargo weight does not exceed the limit. Overweight can generate extra costs or fines that will be on cargo account.
Shipments of personal effects to Ecuador are restricted due to innumerable inconveniences and in order to avoid unpaid demurrage charges/abandoned units. Exceptions will only be accepted with previous confirmation from Ecuador office in order to identify the consignee prior to accepting the booking and releasing the empty container to shipper. Therefore POL Customer service must approach Ecuador customer service(Segmented Vertical) in order for Ecuador office contact local cargo agent and get our approval for Cars/Vehicles and House hold goods. This can be done at booking or SI stage. Additionally shipper must provide a written guarantee to pay all detention and demurrages charges. Freight collect is neither acceptable.
Egyptian local charges can only be collected in Egypt, therefore prepayment or collection abroad are not allowed.
Commodities such as scrap and used spare parts (cars, trucks, and equipment) are prohibited at Port Said East. Any bookings for Port Said East involving these commodities will incur an additional surcharge XNT (Other Operational Charges), due to the mandatory transfer to Port Said West.
PERSONAL EFFECTS: shipments consigned to private persons are restricted due innumerable inconveniences and in order to avoid unpaid demurrage charges/abandoned units. In case of personal effects shipments, all cargo toward El Salvador must be through of a freight forwarder or a recognized moving company in addition to comply with the current personal effects shipment’s policy.
Exceptions will only be accepted with previous confirmation from El Salvador office in order to identify the consignee prior to accepting the booking and releasing the empty container to shipper. Additionally shipper must provide a written guarantee to pay all detention and demurrages charges. Freight collect is not acceptable.
Remarks for France
Routings from/to French locations via inland waterway / barge on the Rhine river may be subject to the Low Water Surcharge depending on the Rhine water levels at time of passing, in which case an additional invoice will be issued. Kaub levels apply for France (all terminals south of Koblenz) as published on the ELWIS website. Our rates are published on our France Local Charges page.
Remarks for Guatemala
Remarks for Guinea
- Freight collect is not allowed. All freight-related charges such as IFD (Inspection Fees at Destination) are to be PREPAID at origin office. Inspection fees at destination includes certificate fees. This charge is payable with the sea freight.
- Telex release is allowed. Sea waybills are not allowed. Printing the bill of lading at POD Conakry is not allowed.
- Consignee NIF is mandatory (NIF = VAT number). Foreign-based consignees and notifications are not allowed.
- “BLs – “TO ORDER” and “TO ORDER OF” and “TO ORDER OF BANK” are NOT ALLOWED, while “TO ORDER OF BANK NAME” with BANK NAME clearly mentioned is ALLOWED”.
- Weight restrictions as per container max. payload.
- SOC containers with valid plate only and aluminum containers not allowed.
- For low-value cargoes such as personal and second-hand items generally from the USA, Canada, and Europe with a high risk of being unclaimed and abandoned by merchant, a UAC waiver document is to be released to the shipper (UAC = unclaimed and abandoned container).
- Toxic waste, scrap electronics, scrap engines / engine parts, used batteries, used tires, charcoal, fireworks, products containing asbestos, poisonous and narcotic substances, machines capable of manufacturing counterfeit currencies, shipments of currency, coins, medals (of any kind), live animals, nonrefrigerated raw vegetables, fruits, dry fish / meat(s), animal remains of any kind, live plants and soil fertilizers, pornographic material, energy drinks with the name “pussy”, weapons, firearms, ammunition, bullets, cartridges, and powders and/or any kind of police / military cargo, right-hand-drive vehicles are NOT ALLOWED to be imported to Guinea.
- For “in transit” dry cargo to Mali / country name via merchant haulage, BL is to display “cargo in transit to Mali / country name”.
- Importing commodity pharmaceuticals is not allowed. However, please contact Guinea Country Manager for confirmation prior to proceeding with booking/documentation.
- For “in transit” reefer cargo to Mali – destination agent MD approval is required.
- Cargo destined to government entities, NGOs, charity organizations, religious entities, and REEFER cargo will require destination agent MD approval. POL office will be responsible for all associated expenses in case of long-standing containers and/or losses for the principal.
Effective July 1, 2023, all scrap metals such as iron, steel, and aluminum, as well as plastics, metal pipes, and any scrap material destined for India will incur an equipment maintenance fee (EMF) of INR 4,250 per 20’ and INR 8,500 per 40’. Please refer to the Hapag Lloyd website for details on local charges.
Personal effects only accepted with Puerto Cortes as final destination.
Shipments consigned to private persons are restricted due innumerable inconveniences and in order to avoid unpaid demurrage charges/abandoned units. In case of personal effects shipments, all cargo toward Honduras must be through of a freight forwarder or a recognized moving company in addition to comply with the current personal effects shipment’s policy.
Exceptions will only be accepted with previous confirmation from Honduras office in order to identify the consignee prior to accepting the booking and releasing the empty container to shipper. Additionally shipper must provide a written guarantee to pay all detention and demurrages charges. Freight collect is not acceptable.
Payment Terms: Collect charges to a company on Iceland is not possible. We do not issue invoices to companies on Iceland at all. Invoices can however be collectable from other countries in Europé. All local charges on Iceland are collected by our connecting carrier EIMSKIP in Iceland directly to the customer on Iceland. This cannot be prepaid, consequently offer Free out Iceland only. This is also referring to local demurrage, storage and detention charges on Iceland.
All charges must be prepaid for commodities like Used Machineries and Personal Effects. For commodities like Wastepaper, Metal Scrap and Rags, Destination Land Freight (DLF) can be collected for India. For cargo destined for Nepal (Kathmandu & Birgang/Biratnagar) - all charges should be prepaid only.
Receiving, handling, delivery (RHD) can only be collected at destination.
Imports: solid plastic scrap is prohibited
ICD:
Customers who want to arrange its shipment on Shipper PDA terms, need to select received at ‘terminal/ramp‘. The quotation will then show the applicable ‘Handling fee on Origin Land Freight‘ (HOL) that covers incidental expenses of handling, loading and transport. The rail charges need to be paid directly to the rail operator
Customers who want to arrange its shipment on Liner PDA terms, ‘received at door‘ needs to be selected. The so called ‘Origin Land Freight fee‘ (OLF) will display under export surcharges directly in the quotation
Start location should always be the Indian Inland Container Depot pick-up location (for handover in port or ICD)
Effective 1st Sep 2023, All Metals Scrap such as Iron/Steel, Aluminium, Plastic, Metal pipes & Any Scrap material to India will attract Equipment maintenance fee (EMF) of INR 4650/20’ and INR 8500/40’. Please refer to Hapag Lloyd Website for local charges details.
Sea freight & associated charges, all origin local charges must be prepaid for Reefer, Personal Effects/Household Goods imports.
Following Indonesia ports must be in Prepaid basis for all import shipments, including all destination local charges. Exceptional applied upon getting POD approval:.Balikpapan, Batam Pulau (Batam Island), Buatan, Dumai, Kualatungkal, Padang, Pekanbaru, Perawang, Samarinda, Tebing Tinggi, Banjarmasin
THC (Import and Export) must be set up as Non Chargeable in the contract for following ports. It is paid directly by Customer to the Port Authority.-Balikpapan, Makassar, Tebing Tinggi, Perawang, Pekanbaru:
All freights (Sea freight & associated charges, all origin local charges, all destination local charges etc.) must be prepaid for import shipments to outports and door delivery: Bacolod, Lli-ilo, Angeles, Clark, Lligan.
Bookings for Personal effects from and to Italy cannot be in Carrier haulage. All charges must be prepaid and the receiver has to be a forwarder or agent.
Certain HS codes may incur higher EMF (Equipment Maintenance Fee) charges, and additional costs may apply depending on the cargo classification.To verify the applicable fees, please refer to our Local Charges page for accurate EMF calculations based on your HS code.
Freight collect is not acceptable.
THD and TSD are acceptable on a Collect basis, except in cases of a TBL shipment to Hinterland Countries where this is mandatory to be Prepaid.
DLF must be prepaid for all shipments destined to Kenya.
LFD and PDO must be billed on a collect basis.
EMF must be billed on a collect basis - applicable for all MH shipments moving from Kenya to Uganda.
- Freight collect is not allowed. All freight-related charges to be PREPAID at origin office.
- Sea waybills are not allowed. Printing the bill of lading at POD Monrovia is not allowed.
- “BLs – “TO ORDER” and “TO ORDER OF” and “TO ORDER OF BANK” are NOT ALLOWED, while “TO ORDER OF BANK NAME” with BANK NAME clearly mentioned is ALLOWED”.
- Consignee NIF is mandatory (NIF = VAT number). Foreign-based consignees and notifications not allowed.
- Electronic Cargo Tracking Note (ECTN) certificate is mandatory for all import shipments to Liberia and must be reflected on the bill of lading. Failure to have a CTN shared with the consignees will result in fines at the destination that will be passed onto the customer at the origin for payment.
Note: Electronic Cargo Tracking Note (ECTN) – Cargo Tracking Note certificate contains detailed information on cargo and its movement between ports. It also grants Marine Custom Authorities access to information about the exporter/importer, shipping route and methods, type and value of the cargo, the value of the freight, as well as details about the commodities being carried. - Weight restrictions as per container max. payload.
- SOC containers with valid plate only and aluminum containers not allowed.
- For low-value cargoes such as personal and second-hand items generally from the USA, Canada, and Europe with a high risk of being unclaimed and abandoned by merchant, a UAC waiver document is to be released to the shipper (UAC = unclaimed and abandoned container).
- Toxic waste, scrap electronics, scrap engine / engines parts, used batteries, used tires, charcoal, fireworks, products containing asbestos, poisonous and narcotic substances, machines capable of manufacturing counterfeit currencies, shipments of currency, coins, medals (of any kind), live animals, nonrefrigerated raw vegetables, fruits, dry fish / meat(s), animal remains of any kind, live plants and soil fertilizers, pornographic material, energy drinks with the name “pussy”, weapons, firearms, ammunition, bullets, cartridges, and powders and/or any kind of police / military cargo, right-hand-drive vehicles are NOT ALLOWED to be imported to Guinea.
- For “in transit” dry cargo to Mali / country name via merchant haulage, BL is to display “cargo in transit to Mali / country name”.
- Importing commodity pharmaceuticals is not allowed. However, please contact Guinea Country Manager for confirmation prior to proceeding with booking/documentation.
- For “in transit” reefer cargo to Mali – destination agent MD approval is required.
- Cargo destined to government entities, NGOs, charity organizations, religious entities, and REEFER cargo will require destination agent MD approval. POL office will be responsible for all associated expenses in case of long-standing containers and/or losses for the principal.
No collect amounts are accepted – Freight on collect basis is not accepted.
Freight Collect accepted only under special circumstances.
Please refer to Payment Terms found in Libya: Country information and Requirments.
The Port Contribution Surcharge at destination is payable along with the sea
freight.
Same is also applicable for the Congestion Surcharge, War Risk Surcharge and
Equipment Transfer Destination.
If SEA is prepaid, ETD / PCD / CGO / CGD / WRS will be prepaid too.
Please note that the following cargo commodity restrictions for import to Libya:
- Cigarettes / Manufactured tobacco: Accepted, but the B/L must clearly indicate cigarettes or manufactured tobacco. Full Consignee and shipment details must be submitted prior to acceptance of booking. If and once approved, a LOI (Letter of Indemnity) must be signed.
- Weapons (military and non-military): Prohibited
- Alcohol: Prohibited
- Pharmaceuticals: Restricted, please contact your sales office.
- Cars: Restricted, please contact your sales office.
Remarks for Mexico
Please note: Our inland rates are subject to a change at any moment.
In Mexico our inland service is always carried out on tandem bases, that is using a double trailer truck (One truck, two chassis/platforms), therefore it is important to adjust your load based on the weight restrictions allowed by local regulations in Mexico. For more information please review the following link: https://www.hapag-lloyd.com/en/services-information/offices-localinfo/latin-america/mexico.html#tab=ti-local-documents-mexico
According to Federal Regulations applicable in within the Mexican Republic for the following modes of transport (truck or rail) please note the maximum weight allowed per container (including cargo, packaging or lashing material) as follows:
A) ALL TRUCK MODE
1. Truck Mexican Territory except Ensenada
Full / Tandem: Container 20’, 40’ y RF’s: 23 tons (cargo)
Single (*): Container 20’ / 40’s: 26 tons (cargo) Container RF: 23 tons (cargo)
2. Truck Area Ensenada
Full / Tandem: Container 20’, 40’ y RF’s: 21 tons (cargo)
Single (*): Container 20’, 40’ y RF’s: 23 tons (cargo)
(*) Single movements are subject to:
- Availability of trucks (a truck and a platform or chassis)
- For single movements an additional cost of 45% will apply on the full land rate.
B) ALL RAIL MODE
1. Rail to Ramp
Container 20’: 23 tons (cargo)
Container 40’: 26 tons (cargo)
2. Local Delivery
Container 20’: 26 tons (cargo)
Container 40’: 26 tons (cargo)
Containers that exceed the overweight policy indicated on point B will be subject to an additional 25% on land freight (Without exceeding the payload)
C) COMBINED RAIL + TRUCK MODE (for local delivey)
Container 20’ : 23 tons (cargo)
Container 40’ : 26 tons (cargo)
The weight mentioned above can be considered as local delivery from the train ramp to door as long as the location is within the metropolitan area and the distance doesn’t exceed 30 Km from the train ramp, otherwise the same criteria as the clause A must be considered.
Requirements for household goods or personal effects shipments to Mexico:
These are subject to specific legal and customs regulations. Due to the complexity of handling this type of cargo — which can often result in long delays at the port, additional costs, or customs seizures — the following conditions must be met:
1.- All charges must be on a Pre- Paid basis.
2.- Both, the shipper and the cnee must be legally registered companies specialized in relocation services.
3.- Shipments are subject to approval from the destination office, for that the customer will contact to [email protected]
PSS charges are always to be prepaid.
Freight collect is not accepted. Freight and origin local charges to be on prepaid.
- On-carriage service in Nigeria will require CNEE/Notify party to process customs clearance at 1st port of discharge before HL can process haulage to final destination port or door.
- Through BL to PORT shipments is exempted from customs clearance at 1st discharge port. HL will process cargo from 1st discharge port to new destination port and customer will process customs clearance at final destination port.
Import to Oman:
- MSDS & Valid import permit is mandatory to be collected at the time of booking at Origin.
- If import permit not required, then HS code bayan screenshot to be shared by shipper with HL origin.
- HS code bayan link https://www.customs.gov.om/esw/jsf/secure/esw/common/PublicHSCodeSearch.xhtml
Export from Oman:
MSDS & Packing list is mandatory at the time of booking which is required to seek DG approval before container gates in for exports at the terminal.
IMO Class 1 (Explosives/Fireworks)
- Port Sohar: Import of IMO Class 1 cargo is not permitted.
- Port Salalah: IMO Class 1 is permitted only if the transshipment port is not Jebel Ali (AEJEA).
- Cigarettes and tobacco are prohibited for import into Oman through all ports.
Payment Term:
- Freight collect is only possible if prior approval has been obtained from the HL Oman office.
Restricted/Prohibited Commodities:
- Export: It is prohibited to export waste/Scrap Plastic from the Sultanate without obtaining a license from the Authority.
- Import of waste/Scrap plastic is not allowed
Personal Effects: Shipments consigned to private persons are restricted due innumerable inconveniences and in order to avoid unpaid demurrage charges/abandoned units. In case of personal effects shipments, all cargo toward Panama must be through of a freight forwarder or a recognized moving company in addition to comply with the current personal effects shipment’s policy. Exceptions will only be accepted with previous confirmation from Panama office in order to identify the consignee prior to accepting the booking and releasing the empty container to shipper. Additionally shipper must provide a written guarantee to pay all detention and demurrages charges. Freight collect is not acceptable.
Freight Details
- As per customs rule, all collect charges at destination must be printed on BL.
- All shipments which will be discharged in PK as POD for clearance or in transit to Afghanistan, must reflect the required charges details.
For Dry, please note the following:
- It is the shipper’s responsibility to ensure full compliance with the IMDG Code for the transport of dangerous goods (DG) cargo. Shippers must also adhere to IMO Guidelines for Packing of Cargo Transport Units (CTU Code) for all cargo, including DG cargo.
- Containers must only be gated into the terminal after receiving Booking Confirmation confirming acceptance of the cargo.
- Any costs arising from non-compliance, including removal of containers from the terminal, will be borne by the customer.
- Please ensure that containers are gated into the terminal in a sound condition and fit for loading to avoid any hurdles during the gate-in process.
- Kindly ensure strict adherence to the cut-off deadlines and make sure containers are gated in within the agreed free days after pickup to avoid additional charges.
For Reefers, please note the following:
- Port Plug-In Charges are applicable as per the Pakistan port tariff.
- These charges will be calculated from the day of gate-in at the terminal until the units are loaded on board, in accordance with the applicable port tariff.
- Please ensure that the container is gated in at the terminal in sound technical in fit condition and fit for loading to avoid any hurdles during the gate-in process.
- Pre-cooling is not arranged prior to the release of containers.
- Kindly ensure strict adherence to the cut-off deadlines and make sure the container is gated in within the agreed free days after pickup to avoid any additional charges.
Customs and WEBOC Compliance
- As per Customs Rules 2012, all WEBOC users must check the unit status before obtaining containers from empty depots to ensure the unit is free for use. The carrier will not be held responsible if a unit is on GD hold and cannot be picked up by the shipper.
For Imports
- For any freight collect shipment, the consignee is required to provide a V-29 form to their bank, in accordance with SBP guidelines.
- Freight term Prepaid for all shipments for destination Pakistan unless acceptance by destination office for Collect Shipments. Please note all Refrigerated Cargo, Wastepaper, Personal Effects, Perishable cargo, low value cargo, Scrap cargo, Used Clothing, Used Tires, and shipments to Afghanistan must be Freight prepaid always. DLF should also be set prepaid if applicable due to an on-carriage movement.
- Kindly ensure strict adherence to the free time period and make sure the container is gated in within the agreed free days after pickup to avoid any additional detention charges.
- As per customs rule, all collect charges at destination must be printed on BL.
- All shipments which will be discharged in PK as POD for clearance or in transit to Afghanistan, must reflect the required charges details.
Additional expenses and services fees related to delivery of cargo and equipment occurring in Peru are applicable. Detailed information about these standard local charges, which are part of the contract of carriage can be found in on the local page for Peru. Merchants acknowledge and accept that these local charges are to be paid in Peru.
Shipments consigned to private persons are restricted due innumerable inconveniences and in order to avoid unpaid demurrage charges/abandoned units. In case of personal effects shipments, all cargo towards Peru must be through of a freight forwarder or a recognized moving company in addition to comply with the current personal effects shipment’s policy.
Exceptions will only be accepted with previous confirmation from Peru office in order to identify the consignee prior to accepting the booking and releasing the empty container to shipper. Additionally shipper must provide a written guarantee to pay all detention and demurrages charges. Freight collect is not acceptable.
In case of household goods shipment for Peru:
· Cargo will not be accepted when consignee field shows only a natural person, it should mention CARE OF a Moving Company or Freight Forwarder. Before booking is accepted at origin, POL office needs to request POD Office for approval to following email:
[email protected]
· The Match Code selected for CNEE must be the one corresponding to the natural person with Peruvian ID or passport number which must be associated to the Match code as well. If this procedure is not followed and consequently the cnee is not transmitted correctly there will be costs and fines that must be assumed by POL office.
Bookings for personal effects from and to Portugal cannot be in Carrier haulage. All charges must be prepaid, and the receiver has to be a forwarder or agent.
Azore Islands/Madeira Island: Collect revenues are not accepted for cargo destined to Azores Islands or Madeira Island.
Certain HS codes may incur higher EMF (Equipment Maintenance Fee) charges, and additional costs may apply depending on the cargo classification.To verify the applicable fees, please refer to our Local Charges page for accurate EMF calculations based on your HS code.
Personal Effects: shipments consigned to private persons are restricted due innumerable inconveniences and in order to avoid unpaid demurrage charges/abandoned units. In case of personal effects shipments, all cargo toward Puerto Rico must be through of a freight forwarder or a recognized moving company in addition to comply with the current personal effects shipment’s policy.
Exceptions will only be accepted with previous confirmation from Puerto Rico office in order to identify the consignee prior to accepting the booking and releasing the empty container to shipper. Additionally shipper must provide a written guarantee to pay all detention and demurrages charges. Freight collect is not acceptable.
Please note that Destination Documentation Fee (DDF), Preparing Delivery Order (PDO), and Receiving, Handling, Delivery (RHD) are local charges and payment term must be always 'Collect'.
Destination Landfreight (DLF) and Handling Fee on DLF (HDL) must be ‘Prepaid’ for all shipments destined to Saudi Arabia.
Import to Saudi Arabia:
Use of Pallets to Load Goods: Saudi Ports Authority mandates use of pallets to load goods in containers. Exclusions from the mandate include dry or liquid bulk materials that are loaded directly on their means of transport, such as wheat, grains, cement, gypsum, and petroleum materials, as well as raw materials stored in jumbo bags of large weights precluding their placement on pallets, heavy machinery, production equipment, and generators.
Also excluded are steel products in the form of large rolls, coils, or flats; iron rods, large pipes, scaffolding and the like; materials that are difficult to load on pallets such as insulators, cardboard, and carpets; furnishings in general; external aerated tires; and marble, stone, and granite.
- Freight collect is not allowed. All freight-related charges to be PREPAID at origin office.
- Printing the bill of lading at POD Freetown is allowed with additional cost.
- Consignee NIF is mandatory (NIF = VAT number). Foreign-based consignees not allowed.
- A Cargo Tracking Note (CTN) certificate is mandatory for all import shipments to Sierra Leone and must be reflected on the bill of lading. Failure to have a CTN shared with the consignees will result in fines at the destination that will be passed onto the customer at the origin for payment.
Note: Cargo Tracking Note (CTN) – Cargo Tracking Note certificate contains detailed information on cargo and its movement between ports. It also grants Marine Custom Authorities access to information about the exporter/importer, shipping route and methods, type and value of the cargo, the value of the freight, as well as details about the commodities being carried. - For BLs TO ORDER, a manifest correction will be needed as customs will require the actual receiver to be in the consignee box before any release/customs clearance can begin. The manifest correction will incur an additional fee, as per tariff.
- Weight restrictions as per container max. payload.
- SOC Containers with valid plate only and aluminum containers not allowed.
- For low-value cargoes such as personal and second-hand items generally from the USA, Canada, and Europe with a high risk of being unclaimed and abandoned by merchant, a UAC waiver document is to be released to the shipper (UAC = unclaimed and abandoned container).
- Toxic waste, scrap electronics, scrap engine / engines parts, used batteries, charcoal, fireworks, products containing asbestos, poisonous and narcotic substances, machines capable of manufacturing counterfeit currencies, shipments of currency, coins, medals (of any kind), live animals, nonrefrigerated raw vegetables, fruits, dry fish / meat(s), animal remains of any kind, live plants and soil fertilizers, pornographic material, energy drinks with the name “pussy”, weapons, firearms, ammunition, bullets, cartridges, and powders and/or any kind of police / military cargo, right-hand-drive vehicles are NOT ALLOWED to be imported to Sierra Leone.
- For “in transit” dry cargo to any country via merchant haulage, BL is to display “cargo in transit to country name”.
- For “in transit” reefer cargo to nearby country, destination agent MD approval is required.
- Cargo destined to government entities, NGOs, charity organizations, religious entities, and REEFER cargo will require destination agent MD approval. POL office will be responsible for all associated expenses in case of long-standing containers and/or losses for the principal.
- THC: The handling of special cargo (floating crafts, containers with a gross weight exceeding 40 tons (including cargo and container) or containers requiring handling with non-standard spreaders), will be charged based on an ad hoc quotation.
- Storage: Storage of special cargo (floating crafts, containers with a gross weight exceeding 40 tons (including cargo and container) or containers requiring handling with non-standard spreaders), will be charged based on an ad hoc quotation.
Payment terms: Sea freight & associated charges, origin local charges must be pre-paid for reefer imports unless pre-approved by local office. For return cargo to Korea, all charges must be prepaid unless pre-approved by local office. For all import shipments, RLB, ADD and DLF must follow sea freight terms.
Bookings for personal effects from and to Spain cannot be in Carrier haulage. All charges must be prepaid, and the receiver has to be a forwarder or agent.
Certain HS codes may incur higher EMF (Equipment Maintenance Fee) charges, and additional costs may apply depending on the cargo classification.To verify the applicable fees, please refer to our Local Charges page for accurate EMF calculations based on your HS code.
Remarks for Syria
We would like to inform you that as precondition to loading your container we request you to sign a Letter of Indemnity (LOI) and to provide any documents for validation upon request (for example end-use certificate) and to answer potential additional questions correctly. Any such documentation must be provided latest 24 hours prior to the FCL delivery cut-off.
In case of non-compliance with any of above obligations or any applicable regulation we furthermore have the right to charge you with all costs and expenses related hereto and/or to cancel your booking at your costs.
Hapag-Lloyd AG shall not be responsible for any costs / delays occurring due to intervention of customs. This includes - but is not limited to – any customs fines and charges as well as related (port) storage costs, inspection charges, etc. arising from potential customs inspection or stop. Please note that also customs in transhipment ports have the right to execute stops or investigations. The same liability for costs also applies to your consignee. The responsibility to inform the consignee lies with the shipper accordingly. Any acceptance of cargo by Hapag-Lloyd is limited to Hapag-Lloyd only and does not include any acceptance or permit from any local customs or other authorities.
ETD (Equipment Transfer Charge at destination) must follow the seafreight payment terms.
1. Sea freight & associated charges, Origin local charges must be prepaid for Reefer imports.
2. DLF must follow SEA freight terms unless specified in Shipping Instruction or RA for all imports.
3. CSF & TSO & TSD are not allowed to be collected in Taiwan for both export & import shipment, and have to be settled at overseas.
4. Payers in Taiwan must have Tax ID.
The Congestion Surcharge Destination fee (CGD) and the Tax Import (TXI) and Terminal Security Destination (TSD) and Equipment Maintenance Fee (EMF) must always follow the Sea Freight payment definition.
- If the SEA is prepaid, CGD, TSD, TXI and EMF will be prepaid.
- If the SEA is collect, CGD, TSD, TXI and EMF will be collect.
The Congestion Surcharges (CGO/CGD), the Equipment Maintenance Fee (EMF), the Equipment Transfer Charge at Destination (ETD), the Port Collection Surcharge(PCD) must always follow the SEA payment term definition.
If the Seafreight is prepaid, above charges will be prepaid too.
If the Seafreight is collect, above charges will be collect too.
Remarks for Turkiye
Export local charges XOP is subject to 20% VAT and must be prepaid.
Legal weight according to Turkish Road Regulations:
| CONTAINERS | KGM |
|---|---|
| 20' DC | 26000 |
| 20' RF | 25500 |
| 20' PC | 25500 |
| 40' DC | 24000 |
| 40' HC | 24000 |
| 40' RF | 23500 |
| 40' PC | 23500 |
If you have any heavy cargo request for pre and on carriage ; please contact with your sales representative . Kindly note that driver + truck + container weights can be maximum 42.000kgs according to Turkish Road Regulations permission. Hapag-Lloyd A.G. will not be liable for any damage caused to the cargo due to land transportation exceeding the limit.
Please check Turkish Road Regulation;
Karayolları Trafik Yönetmeliği 128 (kgm.gov.tr)
Note: Waiting free time – 6 hrs in Turkiye, Please contact the sales representative after 6 hrs for our tariff.
Remarks for United Arab Emirates
For Reefers pls note below comments..
- Port Plug In Charges are as per port tariff.
- We don't arrange any Pre-Cooling prior to release the containers.
- Max 24 working Hrs are required to arrange PTI with DPA Reefer Yard.
- Port Plug In Charges will be calculated from day 1, till the units on board.
- Shifting Charges will be – AED 175/20’REF & AED 225/40’REF.
IMDG Class 5 Import Requirements at Jebel Ali, UAE:
Mandatory approvals and documentation:
- DPA NOC is mandatory for all IMDG Class 5 import containers (separate from DGD).
- SIRA permit required (if applicable) to obtain mandatory EHS NOC for restricted chemicals.
- No permit = No discharge/loading at Jebel Ali Port.
Port Stay Limits:
- Imports: Max 48 hours (Direct Delivery).
- Exports: Ship within 3 days of gate-in.
- Transshipment: Max 7 days in port.
- All approvals must be submitted before discharge cut-off.
- No DPA NOC by deadline → Container auto-converted to ROB + additional charges.
- Exceptional NOC required if port stay exceeded.
- Cost: AED 3,200 per container.
EHS Penalties (Escalating):
- 1st violation: AED 10,020
- 2nd violation: AED 20,020
- Continued non-compliance: AED 50,020+
Remarks for Uruguay
Shipments consigned to private persons are restricted. In case of personal effects shipments, all cargo toward Uruguay must be through of a freight forwarder or a recognized moving company in addition to comply with the current personal effects shipment’s policy.
Exceptions: Will only be accepted with previous confirmation from Uruguay office before booking acceptance . Additionally shipper must provide a written guarantee to pay all detention and demurrages charges. Freight and local charges collect are not acceptable.
Prior to loading your shipment a FMC (Federal Maritime Commission) rate filing is mandatory. For that reason the booking information has to include besides the commodity description the respective HS code. Furthermore all containers have to be sealed with a high security seal.
It is the responsibility of the NVOCC contract party to ensure that all bookings placed to USA and/or under the FMC regulated scope meet the requirements of the FMC. This includes maintaining a public tariff and holding a valid bond. For U.S-based entity, a license is also required. Refer to this link for further information.
For licensed, prohibited and not allowed items into the US please consult directly with a Licensed Customs House Broker who can identify these items and applicable rules on a Federal and/or State agency level.
Please note that Personal Effects and No Titled Vehicles are banned for movement to or from USA via Canadian Port. Any shipment booked as such will be terminated at the applicable POD and/or returned to origin. In addition, Door Moves of Personal Effects at a customer’s personal residence are not permitted. Any additional charges incurred will be for the responsible merchant party.
Additional exemptions include, concentrated Metal products including but not limited to Steel Coils
Weight requirements apply to all shipments, including containers received or delivered from on-dock facilities.
The carrier will not handle any container improperly loaded or any container loaded in excess of its marked capacity.
The shipper will ensure that the lading and axle weight meet provincial, federal, state and municipal highway safety and weight limitations.
Inland weight limitation is expressed in metric tons and comma separator is in german format. (comma equals point)
OCEMA Recommended Maximum Gross Allowable Cargo Weights in International Intermodal Containers for Transport on the USA Highway System. Any shipment above OCEMA weight guidelines may be refused on rail/road when arriving at US/Canadian ports, or incur extra costs that are not mentioned on our quotes.
Find further information at: http://www.ocema.org/cwg.htm
Inland rates are subject to fluctuate as per tariff and may do so up until the day of interchange. Please check the current inland levelshere: https://www.hapag-lloyd.com/en/online-business/tariffs/inland-tariff.html
In line with our tariff, if a location in North America has a lack of available truck power, delays may occur and any additional associated costs for such problems and delays will need to be borne by the cargo interests, like storage, demurrage and possible pre pull costs. Please also note that TRI-AXLE equipment chassis are extremely short and its availability is limited. Any additional charges due to missing availability of such equipment and also for missing truck power will be for account of the cargo.
Please remember that there are several commodities which are either banned or restricted by North American Railroads, including but not limited to: used machinery, scrap metal, vehicles, concentrated/heavy metal products, flexitanks, tobacco, hides, personal effects, medical equipment, used tires etc. Please feel free to contact us if any doubt.
Under Genset Provision Policy (USA) Hapag Lloyd has stop providing gensets for merchant haulage shipment which end at a port facility in the USA. Should a genset be requested for shipments between port terminals and local delivery points under Merchant Haulage it must be done at time of booking. An additional fee per genset will be applied, as per local charges defined in RURE-001 036.5.
For destinations located within US Territories the quotation is subject to strict FMC (Federal Maritime Commission) regulations. Please ensure that the container is delivered full at terminal, within the validity period of the contract used for the shipment. When your shipment consists of multiple containers, make sure that the last container you intend to deliver is delivered gate in full within the validity period of the contract.
For allowable cargo weights and overweight charges for inland haulage within USA, please follow link below.
Gross Cargo Weight Limit
US Inland Overweight Guide: https://www.hapag-lloyd.com/en/online-business/quotation/tariffs/local-charges-service-fees.html#anchor_otf98316
Any additional inland cost incurred due to overweight cargo, will be for the account of the shipper. See links below for respective Overweight Fees
North American Service Fees - USA Overweight Tariff: https://www.hapag-lloyd.com/en/online-business/quotation/tariffs/local-charges-service-fees.html#anchor_otf98316
These weight requirements apply to all shipments, including containers received or delivered from on-dock facilities. The carrier will not handle inland carriage on any container improperly loaded or any container loaded in excess of its marked capacity. The shipper will ensure that the lading and axle weight meet provincial, federal, state, and municipal highway safety and weight limitations. Tare weights may vary which will affect the maximum weight.
All destination surcharges to Venezuela must be on prepaid basis, among them: Congestion surcharge destination, Repositioning Destination and THC.
The only surcharge collected in destination is the Administration Fee, invoiced in local currency (Bolivares).
For all cargo from/to Venezuela, payment terms and currency might be changed depending on customer details. For more information please check:
Shipments of personal effects to Venezuela are restricted due to innumerable inconveniences and in order to avoid unpaid demurrage charges/abandoned units. Exceptions will only be accepted with previous confirmation from Venezuela office to identify the consignee, who must be a local and recognized moving company prior to accepting the booking and releasing the empty container to shipper. Therefore POL Customer service must approach Venezuela customer service (Segmented Vertical) in order for Venezuela office contact local cargo agent and get our approval for Cars/Vehicles and House hold goods. This can be done at booking or SI stage. Additionally shipper must provide a written guarantee to pay all detention and demurrages charges. Freight collect is neither acceptable.
Please be informed that commodities for Wastepaper/Forest Products/Scrap are restricted or require special License for Import to all Vietnam ports, including Ho Chi Minh, Cai Mep Vung Tau, Haiphong, Danang and Quynhon via Vietnam Environment Ministry & Deposit from Bank.
For all import shipments to Vietnam, Destination Landfreight (DLF)/ Equipment Transfer Charge Destination(ETD)/ Arbitrary Charge Destination (ACD)/ Terminal Security Charge Destination (TSD)/ Administration Destination Fee (ADD) must follow as per SEA freight term while other destination charges with currency VND can be set as collect.
For all imports into Vietnam, shipments will be subjected equipment maintenance fee (EMF) according to commodity submitted at time of booking. Refer to our Tariff page for the applicable fees.
For exports from Vietnam, commodities which require special handling including, but not limited to, steel coil, lithium batteries, activated carbon, will be subjected to additional administration fee (ADO). Refer to our Tariff page for the applicable fees or contact our local Sales representative who will guide you.
For full details please approach our Vietnam office @ [email protected]
Following the outbreak of mad cow disease in several European countries, it is prohibited to import beef blood powder from Europe into Vietnam.
HS Code: 230110, Commodity: Beef Blood Powder, Meat And Bone Meal, Poultry Meal Hydrolyzed Feather, Porcine Meat And Bone Meal, Poultry Meal, Process Protein, Porcine Blood Meal, Bovine Meat And Bone Meal, Bovine Meat And Bone.