Spain

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Operational & Customer Service updates

Terminal Operations 

Valencia APM Terminal

You can find the most up-to-date information about port opening hours by following the links: Operating Hours & Holidays - APM Terminals

Possible berth congestion due to civil works resulting waiting time for a berth is up to 1.5 days this week

Terminal updates

Civil works in Levante 1 pier completed in week 13. New draft 15.5 m. Terminal installed 2 new cranes now up and running.

Operations Hours Bank Holiday 24/June

Monday 24th June 2024

Maritime operations – Holiday, Working Day

Gate/Rail operations – From 08:00 to 13:00 hours

Valencia CSP Iberian

You can find the most up-to-date information about port opening hours by following the links: CSP Spain - Valencia

Berth congestion, possible vessel delay around 1 day.

Access with QR CODE Trucks

Take note about the changes in our access to the Terminal for trucks:

·         Access number from 1 to 4: Just for trucks with QR code, no available to type locator code

·         Access number 5 & 6: as usual

Operations Hours Bank Holiday 24/June

·         RECEPTION/DELIVERY: open from 07:45 to 13:00 hrs.

·         Inbound gates will close earlier so that any trucks in the terminal can be out by 14:00 hrs..

·         OFFICIAL INSPECTIONS for Wednesday 25th: to be requested on Monday 23rd before 18:00 hr

 

Sagunto Intersagunto terminals

You can find the most up-to-date information about port opening hours by following the links: Actualidad - Intersagunto Terminales

Barcelona APM Terminal

You can find the most up-to-date information about port opening hours by following the links: Horario de operaciones - APM Terminals

Gates opened for two vessels in each SSY.

New 3 Ship-to-Shore (STS) cranes Triple-E model and 1 new RMG crane are under discharge/installation process. Readiness within July 2025.

Stevedores’ Collective Assembly

On Wednesday, June 19th, operations at APMT Barcelona will be temporarily affected from 07:00 to 09:00.

  • Vessel, Yard (gates and train), Warehouse, and VAS Reefer operations will all be stopped starting at 07:00, and will resume as soon as the assembly concludes, and staff return to work.

Potentially impacted vessels: MAERSK HIDALGO (SE2) - ETB 18/14 | ETD 20/0800

Operations Hours Bank Holiday 24/June

Marine Operations:

Operations will be detained from 20:00 hrs on Monday June 23rd until 14:00 hrs on Tuesday June 24th.

Railway Operations:

Operations will be detained from 20:00 hrs on Monday June 23rd until 06:00 am Wednesday June 25th.

Gate Operations (deliver and reception):

Operations will be detained from 20:00 hrs on Monday June 23rd until 06:00 am Wednesday June 25th.

Warehouse and VAS Reefer Depot Service:

Operations will be detained from 20:00 hrs on Monday June 23rd until 06:00 am Wednesday June 25th.

Barcelona Best

You can find the most up-to-date information about port opening hours by following the links  Hutchison Port Best – Hutchison Port Best

Algeciras APM Terminal

You can find the most up-to-date information about port opening hours by following the links   Noticias - APM Terminals

Algeciras TTIA

You can find the most up-to-date information about port opening hours by following the links   News - TTI Algeciras

Vessel updates and port changes per service

AL7 Atlantic Loop 7 (AL7) - Service Finder (THEA) - Hapag-Lloyd

Scheduled Rotation : ILHAF-TRMER-ILASH-GRPIR-ITLIV-ITGOA-ESBCN-ESVLC-CAHAL-USNYC-USORF-USSAV

FE2 Far East Loop 2 (FE2) - Service Finder (THEA) - Hapag-Lloyd

Scheduled Rotation: MAPTM-GBSOU-FRLEH-DEWVN-NLRTM-ESALG-SGSIN-KRPUS-CNSHA-CNNGB-CNNSA-CNYTN-SGSIN

FE4 Far East Loop 4 (FE4) - Service Finder (THEA) - Hapag-Lloyd

Scheduled Rotation: CNTXG-CNTAO-KRPUS-CNSHA-CNYTN-LKCMB-ESALG-NLRTM-DEHAM-BEANR-GBLGP-MAPTM

IEX - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: INENR-LKCMB-ESALG-NLRTM-GBLGP-DEHAM

IMX - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: EGPSD-ESVLC-MAPTM-OMSLL-AEJEA-INMUN-INNSA

JD1 - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: SAJED-EGPSD-MAPTM-ESALG

MB2 Med Belgium Shuttle 2 (MB2) - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: MAPTM-ESALG-BEANR

MCA Mediterranean Canada Service (MCA) - Service Finder (THEA) - Hapag-Lloyd

Scheduled Rotation: ITSAL-ITLIV-FRFOS-ITGOA-ESSAG-ESALG-MAPTM-ESVGO-CASJB-CAMTR-MAPTM

MFS  Med France Shuttle (MFS) - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: MAPTM-ESALG-FRLEH

Mediterranean Gulf Express (MGX) - Gemini Finder Cape Network - Hapag-Lloyd

  Scheduled Rotation: ESVLC-ITGOA-ESBCN- MXVER-MXATM-USHOU-MAPTM

Med to South America Eastcoast (MSE) - Service Finder (THEA) - Hapag-Lloyd

Scheduled Rotation: BRPNG-BRIOA-UYMVD-BRSSZ-BRRIO-BRPEC-ESLPA-ESAGP-ESVLC-ESBCN-ITLIV-ITGOA-ESVLC-BRSUA-BRRIO-BRSSZ

West Coast South America Express (MSW) - Service Finder (THEA) - Hapag-Lloyd

Scheduled Rotation: EVGO-ESAGP-ESVLC-ITCVV-ITSAL-ITGOA-ITLIV-ESBCN-DOCAU-COCTG-COBUN-PESVY-PEPAI-ECPSJ-ECGYE-PAMIT-CRLIO-COCTG

NE3 - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: CNSHA-CNNGB-MYTPP-ESALG-GBLGP-NLRTM

Portugal Tangier Express (PTX) - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: MAPTM-PTLIS-ESVGO-PTLEI

South Africa Express (SAX) - Service Finder (THEA) - Hapag-Lloyd

Scheduled Rotation: GBLGP-NLRTM-DEBRV-ESALG-ZAZBA-ZADUR-ZACPT

SE2 - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: CNSHA-CNYTN-MYTPP-MAPTM-ESVLC-ESBCN-ITSPE-ITGOA-ITVDL

Turkey East Coast Service (TNE) - Service Finder (THEA) - Hapag-Lloyd

Scheduled Rotation: TRMER-TRIST-TRIZT-TRGEM-TRALI-ESALG-USNYC-USORF-USSAV

West Med Shuttle 1 (WM1) - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: MAPTM-MAPTM-ESALG-ESVLC-FRFOS

West Med Shuttle 3 (WM3) - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: ITLIV-ITSPE-MAPTM-ESALG

Cross Med Express (XMX) - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation:  MAPTM-MACAS-ESBCN-TRIZT-TRGEM-TRIST-TRIST

West-Europe-West Africa Service (WWA) - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: PTLIS-MAPTM- GHTEM-CGPNR-AOLAD- GHTEM-NGTIN-NLRTM-BEANR-FRLEH

Europe East Coast Express Service (ECX) - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation:

PTSIE-BRRIO-BRSSZ-BRIOA-ARBUE-UYMVD-BRRIG-BRPNG-BRSSA- ARBUE-UYMVD-BRRIG-BRPNG-BRSSZ-BRRIO-BRSSA-BRPEC-MAPTM-NLRTM-NLRTM-GBLGP-DEHAM-DEBRV-BEANR-FRLEH-

Port of Algeciras (ALG):

           Inland Ramp Situation: No significant issues reported now.

           Strikes or Civil Works: Floods in the Andalucia area affecting the RAIL ESMAD-ESALG, situation currently blocked.

           Gate Congestion: No significant issues reported now.

           Capacity Limitations: This week the volume is stable. We are available to perform services for 48 hours.

 

Port of Barcelona (BCN):

           Inland Ramp Situation: No significant issues reported now.

           Strikes or Civil Works: No planned strikes or civil works affecting inland haulage execution.

           Gate Congestion: No significant issues reported now.

           Capacity Limitations: This week the volume is stable. We are available to perform services for 48 hours.

 

Port of Valencia (VLC):

           Inland Ramp Situation: No significant issues reported now.

           Strikes or Civil Works: No planned strikes or civil works affecting inland haulage execution.

           Gate Congestion: No significant issues reported now.

           Capacity Limitations: This week the volume is stable. We are available to perform services for 48 hours.

 

Port of Bilbao (BIO):

           Inland Ramp Situation: No significant issues reported now.

           Strikes or Civil Works: No planned strikes or civil works affecting inland haulage execution.

           Gate Congestion: Gates operating at normal capacity; no delays.

           Capacity Limitations: This week the volume is stable. We are available to perform services for 48 hours.

Dear Valued Customer,

At Hapag-Lloyd, we are committed to providing transparent and efficient service. Below are important updates regarding booking procedures, documentation processes, and import operations in Spain.

1.      Booking Procedures

Booking Amendments & Cancellations

  • All booking amendments should be submitted online via the Hapag-Lloyd Navigator.
  • Requests submitted online receive priority and are free of charge.
  • Amendments sent via email will incur a EUR 75 fee from August 10, 2022.
  • Customers can request:
    • Booking cancellations
    • Changes to container quantity, routing, mode of transport, and vessel
  • Changes managed directly by Customer Service:
    • Assigned container requests
    • Change of Destination (COD) requests after containers arrive at the terminal.

Global Policy on Booking Changes

  • Certain booking details cannot be changed, including:
    • Quotation number
    • Named account details
    • Commodity type
  • If changes are needed, the booking must be canceled and rebooked.

Dangerous Goods (DG) Process in Spain

  • Booking requests for dangerous goods (DG) must include full IMO documentation, submitted to [email protected]
  • Incomplete documentation will result in booking cancellation within 48 hours.
  • Terminal approvals take 24-48 hours, and further checks may be required for transshipment or final delivery.

Customs Clearance in Spanish Ports

  • No need to submit customs clearance documents for shipments via Barcelona, Valencia, and Sagunto; Hapag-Lloyd retrieves them directly from the Agencia Tributaria.
  • Containers without completed clearance will receive reminders, and incorrect customs data may result in penalties.

Vessel Call & Terminal Admission (Barcelona & Valencia)

Before picking up containers, customers must confirm vessel call admission via:

If a vessel call is closed, a EUR 150 document change fee (TMO) applies.

Verified Gross Mass (VGM) Process

  • All standard export containers at the following Spanish terminals will be automatically weighed upon arrival:
    • Barcelona/Tarragona – APMT BCN
    • Valencia/Sagunto – APMT VLC, CSP VLC, Inter-Sagunto
    • Malaga – Noatum Malaga
    • Vigo – TCV
    • Gijon – APMT Gijon
    • Bilbao – Noatum Bilbao
  • Customers do not need to submit VGM manually, as the terminal provides the verified weight directly to Hapag-Lloyd.
  • There will be no additional cost for this service.

 

Exceptions:

  • OOG (Out of Gauge) cargo: Customers must submit VGM data via the Hapag-Lloyd website or an EDI channel, as terminals do not offer weighing for these cargo types.
  • Certain ports and shipments (e.g., Portugal, Algeciras): Customers must continue submitting VGM data manually.
  • If the terminal is not listed above, customers must submit the VGM manually via the Hapag-Lloyd Online Business Suite.

2. Documentation Procedures

Bill of Lading (BL) Draft Approval & Amendments

  • From June 26, 2023, all BL draft amendments must be submitted online via the BL Draft Approval tool.
  • Email requests will not be processed; only EDI and online submissions are accepted.
  • Draft BL approvals allow for quick, efficient corrections without the need for printing or emailing.

Courier Costs for Documentation

  • From July 22, 2024, Hapag-Lloyd will no longer cover courier costs for BL and documentation delivery.
  • Customers must provide their own courier account details or arrange pickup from our offices.

3. Import Procedures

Import Reefer Container Assignment (Barcelona & Valencia)

From March 4, 2024, all reefer containers imported through Valencia and Barcelona will be assigned at our discretion to reduce congestion and improve delivery efficiency.

  • Customers must send requests at least 24 hours before delivery, indicating "INLAND", along with the discharge location and date.
  • Tariff details are available at Find Inland Tariff Rates - Hapag-Lloyd.
  • If two inland tariffs appear for 20'RE or 40'RE, the lower price applies to non-operating reefer (NOR) containers. The higher price applies to operating reefer containers. The NOR tariff is only available when booked with an NOR ocean freight rate.

 

Import Container Assignment for Spain

From April 1, 2022, Hapag-Lloyd retains the right to assign all import containers unloaded in Spanish ports.

  • Customers must submit requests 48 hours in advance, specifying discharge location and date.