Spain

Barcelona Spain
Opening Times
Mon - Fri: 08:30 - 17:30
Contacts
Managing Director
Area Iberia
Customer Service Spain
Customer Service
Director Sales Spain & Portugal
Sales Iberia
Director Sales Steering
Sales Iberia
SV Lead CORE
Sales Iberia
Bilbao Spain
Opening Times
Mon - Fri: 09:00 - 17:00
Contacts
Managing Director
Area Iberia
Customer Service Spain
Customer Service
Director Sales Spain & Portugal
Sales Iberia
Director Sales Steering
Sales Iberia
SV Lead CORE
Sales Iberia
Las Palmas Spain
Contacts
Branch Manager
Branch Manager
Operations
Operations
Operations
Operations
Valencia Spain
Opening Times
Mon - Fri: 08:30 - 17:30
Contacts
Managing Director
Area Iberia
Customer Service Spain
Customer Service
Director Sales Spain & Portugal
Sales Iberia
Director Sales Steering
Sales Iberia
SV Lead CORE
Sales Iberia
Vigo Spain
Opening Times
Mon - Fri: 09:00 - 17:00
Contacts
Managing Director
Area Iberia
Customer Service Spain
Customer Service
Director Sales Spain & Portugal
Sales Iberia
Director Sales Steering
Sales Iberia
SV Lead CORE
Sales Iberia

Operational & Customer Service updates

Valencia APM Terminal

You can find the most up-to-date information about port opening hours by following the links: News & Operational Updates - APM Terminals

OPERATIONAL SCHEDULE FOR 24 JUNE 2026 (LOCAL HOLIDAY):

  • Maritime operations: normal (working day)
  • Gate / Rail operations: closed

Valencia CSP Iberian

You can find the most up-to-date information about port opening hours by following the links: CSP Spain - Valencia

OPERATIONAL SCHEDULE FOR 24 JUNE 2026 (LOCAL HOLIDAY):

  • Maritime operations: normal (working day)
  • Gate / Rail operations: closed


 Barcelona APM Terminal

You can find the most up-to-date information about port opening hours by following the links: Horario de operaciones - APM Terminals

Gates opened for two vessels in each SSY.

OPERATIONAL SCHEDULE FOR 24 JUNE 2026 (LOCAL HOLIDAY):

Marine operations:

  • Suspended from 20:00 hrs on Tuesday 23 June
  • Resume at 14:00 hrs on Tuesday 24 June

Gate / Rail operations:

  • Suspended from 20:00 hrs on Monday 23 June
  • Resume at 06:00 hrs on Wednesday 25 June

Operating Hours & Holidays - APM Terminals

Barcelona Best

You can find the most up-to-date information about port opening hours by following the links  Hutchison Port Best – Hutchison Port Best

OPERATIONAL SCHEDULE FOR 24 JUNE 2026 (LOCAL HOLIDAY):

23 Jun (20:00) → 24 Jun (14:00): Terminal closed

  • No maritime or landside operations

24 Jun (from 14:00): Holiday schedule

  • Vessel operations only
  • Gate & rail closed (no regular operations)

25 Jun (02:00): Gates reopen

Algeciras APM Terminal

You can find the most up-to-date information about port opening hours by following the links    Noticias - APM Terminals

Algeciras TTIA

You can find the most up-to-date information about port opening hours by following the links   News - TTI Algeciras

Sagunto Intersagunto

You can find the most up-to-date information about port opening hours by following the links: Actualidad - Intersagunto Terminales

OPERATIONAL SCHEDULE FOR 24 JUNE 2026 (LOCAL HOLIDAY):

  • Maritime operations: normal (working day)
  • Gate / Rail operations: closed

 

 

AL7 Atlantic Loop 7 (AL7) - Service Finder (THEA) - Hapag-Lloyd

Scheduled Rotation : ILHAF-TRMER-ILASH-GRPIR-ITLIV-ITGOA-ESBCN-ESVLC-CAHAL-USNYC-USORF-USSAV

FE2 Far East Loop 2 (FE2) - Service Finder (THEA) - Hapag-Lloyd

Scheduled Rotation: MAPTM-GBSOU-FRLEH-DEWVN-NLRTM-ESALG-SGSIN-KRPUS-CNSHA-CNNGB-CNNSA-CNYTN-SGSIN

FE4 Far East Loop 4 (FE4) - Service Finder (THEA) - Hapag-Lloyd

Scheduled Rotation: CNTXG-CNTAO-KRPUS-CNSHA-CNYTN-LKCMB-ESALG-NLRTM-DEHAM-BEANR-GBLGP-MAPTM

IEX - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: INENR-LKCMB-ESALG-NLRTM-GBLGP-DEHAM

IMX - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: EGPSD-ESVLC-MAPTM-OMSLL-AEJEA-INMUN-INNSA

JD1 - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: SAJED-EGPSD-MAPTM-ESALG

MB2 Med Belgium Shuttle 2 (MB2) - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: MAPTM-ESALG-BEANR

MCA Mediterranean Canada Service (MCA) - Service Finder (THEA) - Hapag-Lloyd

Scheduled Rotation: ITSAL-ITLIV-FRFOS-ITGOA-ESSAG-ESALG-MAPTM-ESVGO-CASJB-CAMTR-MAPTM

MFS  Med France Shuttle (MFS) - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: MAPTM-ESALG-FRLEH

Mediterranean Gulf Express (MGX) - Gemini Finder Cape Network - Hapag-Lloyd

  Scheduled Rotation: ESVLC-ITGOA-ESBCN- MXVER-MXATM-USHOU-MAPTM

Med to South America Eastcoast (MSE) - Service Finder (THEA) - Hapag-Lloyd

Scheduled Rotation: BRPNG-BRIOA-UYMVD-BRSSZ-BRRIO-BRPEC-ESLPA-ESAGP-ESVLC-ESBCN-ITLIV-ITGOA-ESVLC-BRSUA-BRRIO-BRSSZ

West Coast South America Express (MSW) - Service Finder (THEA) - Hapag-Lloyd

Scheduled Rotation: EVGO-ESAGP-ESVLC-ITCVV-ITSAL-ITGOA-ITLIV-ESBCN-DOCAU-COCTG-COBUN-PESVY-PEPAI-ECPSJ-ECGYE-PAMIT-CRLIO-COCTG

NE3 - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: CNSHA-CNNGB-MYTPP-ESALG-GBLGP-NLRTM

Portugal Tangier Express (PTX) - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: MAPTM-PTLIS-ESVGO-PTLEI

South Africa Express (SAX) - Service Finder (THEA) - Hapag-Lloyd

Scheduled Rotation: GBLGP-NLRTM-DEBRV-ESALG-ZAZBA-ZADUR-ZACPT

SE2 - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: CNSHA-CNYTN-MYTPP-MAPTM-ESVLC-ESBCN-ITSPE-ITGOA-ITVDL

Turkey East Coast Service (TNE) - Service Finder (THEA) - Hapag-Lloyd

Scheduled Rotation: TRMER-TRIST-TRIZT-TRGEM-TRALI-ESALG-USNYC-USORF-USSAV

West Med Shuttle 1 (WM1) - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: MAPTM-MAPTM-ESALG-ESVLC-FRFOS

West Med Shuttle 3 (WM3) - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: ITLIV-ITSPE-MAPTM-ESALG

Cross Med Express (WAX) - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: TRIZT – TRGEM – TRIST – MACAS – ESBCN (South Bound)  – MAPTM – GHTEM – TGLFW – BJCOO – NGTIN – NGAPP – NGONN – MAPTM – ESBCN (North Bound) – TRIZT

West-Europe-West Africa Service (WWA) - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation: PTLIS-MAPTM- GHTEM-CGPNR-AOLAD- GHTEM-NGTIN-NLRTM-BEANR-FRLEH

Europe East Coast Express Service (ECX) - Gemini Finder Cape Network - Hapag-Lloyd

Scheduled Rotation:

PTSIE-BRRIO-BRSSZ-BRIOA-ARBUE-UYMVD-BRRIG-BRPNG-BRSSA- ARBUE-UYMVD-BRRIG-BRPNG-BRSSZ-BRRIO-BRSSA-BRPEC-MAPTM-NLRTM-NLRTM-GBLGP-DEHAM-DEBRV-BEANR-FRLEH-    

Dear Valued Customer,

At Hapag-Lloyd, we are committed to providing transparent and efficient service. Below are important updates regarding booking procedures, documentation processes, and import operations in Spain.

1.      Booking Procedures

Booking Amendments & Cancellations

  • All booking amendments should be submitted online via the Hapag-Lloyd Navigator.
  • Requests submitted online receive priority and are free of charge.
  • Amendments sent via email will incur a EUR 75 fee from August 10, 2022.
  • Customers can request:
    • Booking cancellations
    • Changes to container quantity, routing, mode of transport, and vessel
  • Changes managed directly by Customer Service:
    • Assigned container requests
    • Change of Destination (COD) requests after containers arrive at the terminal.

Global Policy on Booking Changes

  • Certain booking details cannot be changed, including:
    • Quotation number
    • Named account details
    • Commodity type
  • If changes are needed, the booking must be canceled and rebooked.

Dangerous Goods (DG) Process in Spain

  • Booking requests for dangerous goods (DG) must include full IMO documentation, submitted to [email protected]
  • Incomplete documentation will result in booking cancellation within 48 hours.
  • Terminal approvals take 24-48 hours, and further checks may be required for transshipment or final delivery.

Customs Clearance in Spanish Ports

  • No need to submit customs clearance documents for shipments via Barcelona, Valencia, and Sagunto; Hapag-Lloyd retrieves them directly from the Agencia Tributaria.
  • Containers without completed clearance will receive reminders, and incorrect customs data may result in penalties.

Vessel Call & Terminal Admission (Barcelona & Valencia)

Before picking up containers, customers must confirm vessel call admission via:

If a vessel call is closed, a EUR 150 document change fee (TMO) applies (cost according our local charge) to anticipate or revise manually the documents

Verified Gross Mass (VGM) Process

  • All standard export containers at the following Spanish terminals will be automatically weighed upon arrival:
    • Barcelona/Tarragona – APMT BCN
    • Valencia/Sagunto – APMT VLC, CSP VLC, Inter-Sagunto
    • Malaga – Noatum Malaga
    • Vigo – TCV
    • Gijon – APMT Gijon
    • Bilbao – Noatum Bilbao
    • Algeciras: APMT ALG
  • Customers do not need to submit VGM manually, as the terminal provides the verified weight directly to Hapag-Lloyd. There will be no additional cost for this service.
  • In case of dual-trailer transport, it is the customer’s responsibility to inform us by email so that the terminal can proceed with the correct weighing procedure.

Exceptions:

  • OOG (Out of Gauge) cargo: Customers must submit VGM data via the Hapag-Lloyd website or an EDI channel, as terminals do not offer weighing for these cargo types.
  • Certain ports and shipments (e.g., Portugal, Algeciras): Customers must continue submitting VGM data manually.
  • If the terminal is not listed above, customers must submit the VGM manually via the Hapag-Lloyd Online Business Suite.

2. Documentation Procedures

Bill of Lading (BL) Draft Approval & Amendments

  • From June 26, 2023, all BL draft amendments must be submitted online via the BL Draft Approval tool.
  • Email requests will not be processed; only EDI and online submissions are accepted.
  • Draft BL approvals allow for quick, efficient corrections without the need for printing or emailing.

Courier Costs for Documentation

  • From July 22, 2024, Hapag-Lloyd will no longer cover courier costs for BL and documentation delivery.
  • Customers must provide their own courier account details or arrange pickup from our offices.

3. Import Procedures

Import Reefer Container Assignment (Barcelona & Valencia)

From March 4, 2024, all reefer containers imported through Valencia and Barcelona will be assigned at our discretion to reduce congestion and improve delivery efficiency.

  • Customers must send requests at least 24 hours before delivery at our website on the "on-carriege request"
  • Tariff details are available at Find Inland Tariff Rates - Hapag-Lloyd.
  • If two inland tariffs appear for 20'RE or 40'RE, the lower price applies to non-operating reefer (NOR) containers. The higher price applies to operating reefer containers. The NOR tariff is only available when booked with an NOR ocean freight rate.

Import Container Assignment for Spain

From April 1, 2022, Hapag-Lloyd retains the right to assign all import containers unloaded in Spanish ports.

  • Customers must submit requests 48 hours in advance, specifying discharge location and date.