Are you are visiting our website from Mainland China?
If you click "Yes", you will be redirected to www.hapag-lloyd.cn, our performance-optimized site for Mainland China, which provides the same content as www.hapag-lloyd.com.
如果点击"是"，您将直接跳转至赫伯罗特中文网 www.hapag-lloyd.cn, 这是我们专为中国大陆优化的网站，与 www.hapag-lloyd.com 网站内容一致.
Please check the validity in the quotation, as it may differ depending on the origin and destination. Use our “valid-from” option in Quick Quotes to select the starting date for validity
This will take a maximum of two working days.
a. If you have forgotten your password for the Hapag-Lloyd Online Business Suite or would like to set a new one, you can request an email with a link to change your password by clicking on the "Forget Password" option. Follow the instuction. Password Reset
Hapag-Lloyd offers a number of e-Business products designed to assist the customers in delivering your
Please refer to e-Business solutions where we offer Bilateral EDI, Online Business, INTTRA, various e-mail solutions and mobile solution.
Please contact your local Hapag-Lloyd representative to receive more information.
The mandatory data for placing a booking are:
The mandatory details are required to avoid booking rejection or delay in confirmation.
We offer Positioning date or empty pick date 11 days prior to expected time of vessel arrival unless there is special contract for extended Empty pick up or positioning dates.
You will receive a Booking Cancellation via mail, explaining you all details about your cancellation in the remarks field of the file. If booking was automatically rejected, the reason will appear in the first page of the file.
At the moment to place your booking, please add in remarks section: "Food Grade container required" or “Flexi container required”
We will provide a booking confirmation reflecting DG accepted.
For booking placed via E-channel HAPAG Lloyd Website/INTRA the approvals are received faster than bookings where MO41 draft is shared via email.
Customer can request vessel amendment: earlier or later. The confirmation depends on space availability and rate validity.