Are you are visiting our website from Mainland China?
If you click "Yes", you will be redirected to www.hapag-lloyd.cn, our performance-optimized site for Mainland China, which provides the same content as www.hapag-lloyd.com.
如果点击"是"，您将直接跳转至赫伯罗特中文网 www.hapag-lloyd.cn, 这是我们专为中国大陆优化的网站，与 www.hapag-lloyd.com 网站内容一致.
Stay on top of all your shipment information with our new Navigator 2.0. Get access to complete shipment data and easily navigate to container and cargo details, essential documents, and additional services – all in one place.
The Navigator 2.0 provides you with details of your shipments, options to easily manage your bookings, and supports your workflow by showing pending tasks for your shipments.
Take full control and manage your shipments independently on-demand with the new Navigator 2.0.
Complete Shipment Data
View all the details and essential documents you need for your bookings and active shipments.
Easy Booking Management
Copy, cancel, or update your bookings, or book additional services for your shipments with just a few clicks.
Convenient Search and Tracking
Enjoy the enhanced search function using the booking, container, BL, or invoice number and quickly find and track your shipments.
The Navigator 2.0 gives you all the details and documents you need for smooth sailing. The interface is very easy to use - just log in with your Hapag-Lloyd Online Business credentials and handle your shipments with a few clicks.
Giorgio Pozzati, SINTRA S.P.A., Itália
“Com o lançamento do Navigator, a Hapag-Lloyd não apenas nos traz um recurso útil, como demonstra mais uma vez o seu dinamismo, estando sempre um passo à frente e estabelecendo-se com exclusividade no mercado.”
Luca Mortara, Departamento Operacional e Comercial, GMT Steinweg
“O Hapag-Lloyd Navigator pode substituir meu arquivo pessoal! Todos os dados e documentos de embarque em uma única ferramenta!”
Marzena Marcinska, Especialista Exp., Altercol Polska Sp. z o.o.
“O Hapag-Lloyd Navigator representa um grande avanço no processo de digitalização e compartilhamento de dados. Ele oferece novas oportunidades ao conectar armadores, infraestrutura e pessoas de maneira segura e eficiente.”
Departamento de Relações Internacionais, CN Logistics Itália
“Tudo que eu preciso em uma página. O Hapag-Lloyd Navigator deixa minha vida profissional muito mais fácil!”
Different security settings are applied to a user login based on the responsibilities you control as parties to a shipment, service contract, and/or bill of lading. The shipments that you see in the Navigator are based on these settings.
As a default, shipments are shown if their planned arrival date is three months in the past, and five months in the future. You can narrow this range by using the ETD/ETA date range filtering. Through the search functionality, you can also return shipments outside of the above date range.
You can find this information via the “Container and Cargo Details View” after selecting “Shipment Details”. Alternatively, you can find the export empty pick-up depot(s) available on the first page of your booking confirmation or you can download the booking confirmation in the “Documents” tab.
In the Navigator, you can find the following documents and information about your shipments: the latest version of your booking confirmation, the invoices related to your cargo, sea waybills, bills of lading, and arrival notices.
Also, you can find the details of your shipments, like routing details, transit time, terminals & depot involved, cut off dates; and you can download a shipment list to handle for your reference.
If some documents are not available for you, please contact our Customer Service.
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