New users can register for an account to the Online Business Suite via the link below:
Click on Not yet registered and proceed filling the form. Your local Hapag-Lloyd sales office will process your request and unlock
the requested functionality of your account. This will take a maximum of two working days.
If you have forgotten your password to access to our website, or if you want to establish a new one, you can request to receive an email with a link to change it.
To do this, enter your username or email address via the following link and click on ""I forgot my password"":
Please proceed to fill your information preferences in the following link:
You will receive updates on services, rates and surcharges, as well as news about Hapag-Lloyd, our customers and the industry.
In Navigator, you can find your shipping documents and information.
In addition, you can find the details of your shipments, such as route details, transit time, Terminals and Warehouses involved, deadline dates for closures, and you can download a shipping list to manage it on your own reference. It is also possible to purchase additional services for your shipments.
All this information and much more in the following link: