请检查您的报价是否已超过有效期限。此外，并非所有方案都能保证 100% 可用，因此也请留意方案的条款和条件。  

您可以在收到报价后直接订舱，我们将指导您完成整个流程。此外，对于特定方案（如快捷报价），您也可以在之后进行订舱。最后您会收到一个 12 位数的报价单编号（如 W12345678910），您只需将该编号输入订舱申请即可。  

Currently, this is not possible, but we are working on offering this option in early 2025.

You can check the box for dangerous goods in the search form and enter additional details. After that, you will receive an offer that you can use for bookings with dangerous goods.

Yes. SOC is available for Quick Quotes. Simply mark the checkbox during the Search and get a quote for your SOC shipments with
Dry, Reefer, Non-Operated Reefer or Tank Containers. Please find more information about our  SOC Procedure .

All container types for which we offer at least one of our products are supported. You can find a drop-down list of these in the search form. Currently, containers from these groups are available: General Purpose, Operating Reefer, Non-Operating Reefer, Open Top in Gauge, Hard Top in Gauge and SOC.

You can edit your search anytime until you book or got a quote by clicking on the little “Edit” icon in the upper right of the side bar on the left. The number of containers (and weight) are only relevant for Quick Quotes Spot, and you cannot change that at a later stage. For Quick Quotes, however, you can proceed to book your desired number of containers in the booking stage.

We offer a variety of special containers. For a quote on special cargo, please use our Special Cargo Quotes tool.

Yes, this is possible.

您可以使用“集装箱和商品详情”部分的复选框，然后您将被重定向到之前的快捷报价流程，以获取更新的方案。  

我们计划不久后推出可控空气服务，将其作为冷代干的一项可选服务。  

这取决于您选择的路线和集装箱类型。您可以在搜索表格的下拉菜单中查看可用商品的列表。商品所包含的确切 HS 编码，可通过链接或报价文件中的列表找到。有关“均一费率”的定义，请点击这里。  

不可以，我们会根据所需的起止地点及其他因素，为您的搜索请求计算出最佳的可用路线。如需获得特别定制的报价，请联系您当地的销售办公室。  

不可以，请搜索地点名称，或使用我们的行业标准——联合国贸易和运输地点代码 (UN/LOCODE)。  

所有集装箱的总价，根据附加费换算成海运货币的现行汇率计算。总价中不含非按集装箱数量收取的附加费（如文件费）。  

不包括。  

报价单中每个集装箱的总价仅为估价，不具有约束力。开票时的有效汇率会对发票金额产生重大影响。  

并非所有赫伯罗特的产品都适用于所有航线、集装箱类型和货物类型。我们一直致力于丰富我们的产品，并增强应用程序的功能。如果仍有疏漏，请联系您当地的销售办公室来获取报价。  

不同出发时间的价格可能会有所不同。我们会考虑您所选的出发时间，并为您提供所选出发时间段内的价格。

在“审核和下一步”步骤中，您可以获取报价，并收到 12 位报价单编号，以及包含报价明细和备注中所有详细信息的报价文件。  

是的，您可以在此步骤中添加所有附加服务。  

在左侧面板中，您可以在附加费的下方，找到附加服务价格的详细信息。  

是的，您可以在“审核和下一步”步骤中创建报价单之前删除它们。  

是的，一旦创建了报价单，使用该报价单的所有订舱都将获得您所选择的附加服务。  

是的，您可以编辑已有申请，也可以编辑和删除附加服务。  

是的，在“审核和下一步”之后，您可以通过邮件获取并下载报价（发送到您的邮箱或其他邮箱）。此外，您还可以在此订舱、进行新的搜索或进入“我的报价”。请注意：如果提出多个报价申请，您将收到多份报价；有些报价需要直接订舱，因为其有效期很短。在这种情况下，您将随订舱确认一起收到报价文件。  

目前，还无法在报价中显示，或添加额外滞箱时间或免费存放时间为可选服务。不过，我们正努力在未来提供此类支持。如果您现在需要额外免箱期，建议您分别进行订舱，这样您可以获得更为划算的优惠套餐。  

If you search Start or End location for exports or imports for Baltimore, please select the ‘Your Door’ pick button to show the inland cost on the surcharge details. (This will not change your booking to a door move but is just a system limitation for the current phase of online rates.)

This feature is not yet available online and until we are ready, please continue to review the Excel guideline file sent via email for DG surcharges.

This feature is not yet available online and until we are ready, please continue to request SOC information from [email protected] .

Yes. Please use your US Flag customer code as the MR code when prompted and once submitted it will be processed by your US Flag Customer Service team.

Yes. All tariff assessorials will show on the Rate pop up result however, the charges are listed separately and there is no lump sum.

This feature is not yet available online and until we are ready, please continue to request US Inland add-ons from [email protected] .

Yes. Both US export and US import guidelines are available in the web solution.

Yes. After searching for a route, multiple rows will be displayed depending on the number of available commodities.

Yes. In the commodity section this will show if the routing is P1 or P2 along with the applicable commodity to the rate.

Yes. The US Import and US Export pricing guidelines will still be sent quarterly from   [email protected] .

If you currently do not receive these emails, please reach out to the pricing team to add your email to the distribution list.

Currently, it is only possible to see current and future rates. Past rates will not show full details in the rate guide.

Currently, it is only possible to download the Freight Charges pop-up screen, which includes a watermark. A full PDF with all information will be available at a later stage.