Prague
Czech Rep.
Street Address
Opening Times
Mon: 08:00 - 16:30
Fri: 08:00 - 15:30
Fri: 08:00 - 15:30
Contacts
Customer Service (please add booking, BL or container number in the subject line for automated dispatch to your dedicated team)
Customer Service Czech Republic
Customer Service Dispute (please add invoice number in the subject line for automated dispute creation)
B/L Shipping Instructions
Your contact for all related Carrier Haulage topics. Please add booking number in the subject line for automated dispatch to your dedicated team
Inland Delivery Team
Customer Service (please add booking, BL or container number in the subject line for automated dispatch to your dedicated team)
Customer Service Slovakia
Click one of the 4 headlines below and you will driectly jump to your desired section.
- Register New User Online Business
- Follow up / tracking of your files (use the Navigator)
- Find your SeaWay Bills (use the Navigator)
- Find your Invoices (use the Navigator)
- Find your arrival notices (use the Navigator)
- Schedules
- Create a booking
- Update / Cancel a booking
- Modify / Cancel an Edi or INTTRA booking
- Preliminary DG Declaration (+MSDS, SOC certificates etc.)
- Final DG Declaration (+MSDS, SOC certificates etc.)
- VGM
- Create and send your BL instructions (eaSI)
- Modify (before ship departure) and approve your BLs (BL Draft Approval)
- Modify (after ship departure) your BL - Germany
- Rate of Exchange
- Confirmation of Shipment
- Find your nearest Hapag-Lloyd Office
- Customs Clearance
- Import Overview
- Import Instructions - Germany
- Escallation POE per Segmented Vertical (SV) - Germany