Czech Rep. / Slovakia

Prague Czech Rep.
Street Address
HAPAG-LLOYD AUSTRIA GMBH
BRANCH OFFICE PRAGUE
ANTALA STASKA 2027/77
140 00 PRAGUE 4
CZECH REPUBLIC
CZECH REP. / SLOVAKIA
Opening Times
Mon: 08:00 - 16:30
Fri: 08:00 - 15:30
Contacts
Customer Service (please add booking, BL or container number in the subject line for automated dispatch to your dedicated team)
Customer Service Czech Republic
+420 2 252961-11 [email protected]
Customer Service Dispute (please add invoice number in the subject line for automated dispute creation)
+420 2 252961-11 [email protected]
B/L Shipping Instructions
[email protected]
Your contact for all related Carrier Haulage topics. Please add booking number in the subject line for automated dispatch to your dedicated team
Inland Delivery Team
+421 2 501122-22 [email protected]
Customer Service (please add booking, BL or container number in the subject line for automated dispatch to your dedicated team)
Customer Service Slovakia
+421 2 501122-22 [email protected]
See More Contacts

Customer Service

Customer Dispute Request

If you consider that charges need to be disputed, please follow our dispute webform using the button.

New Customer Dispute form
Dispute Webform RNE (218.4 KB, 4 Pages)

Import Toolbox

Empty Container Depot Change

Please use this following button to change your empty drop depot for import shipments.
(It opens in country Germany)

Empty Depot Change

Secure Container Release Request

(It opens in country Belgium)

Secure Container Release Request Form