Service: List of Requests

At the 'List of Requests' page you find all your recent bookings.
They will be categorised as follows:

  1. List of non-completed booking requests
  2. List of submitted booking requests
  3. List of confirmed bookings.

Security

 

As a Hapag-Lloyd online business user you will only be permitted to view bookings / booking requests which involve your organisation as customer.

All related data will not be divulged to parties that are not directly involved within the booking and its process.

Screen area: Search criteria

To search for a specific booking, please input the customer reference, a location of the booking or booking number and press 'Find'.

Entry field: Customer reference

Please insert the customer reference you provided at the time of booking. This will form the basis of the search criteria and will display all booking requests containing these details.

Entry field: Location

 

Please insert one or more of the locations provided at the time of booking which can consist of Start of Transport, Port of Loading, Port of Discharge or End of Transport. This will form the basis of the search criteria and will display all booking requests containing these details.

Entry field: Booking number

Please insert the Hapag-Lloyd booking reference.

Note: This will only be available for submitted and confirmed bookings.

Check box: Only my bookings

Check this box to view booking requests created by yourself only alternatively leave unchecked to view all booking requests created by your organization.

Screen area: List of non-completed booking requests

Here you can see all booking requests that have not been completed or submitted to Hapag-Lloyd subsequently they will not have been allocated a booking reference.  From here you have the option to complete and submit as required or use to form the basis of a copy booking.

Column: Customer Reference

The customer reference provided at the time of booking.

Note: There can be more than one booking / booking request with the same booking reference.

Column: Start Location / Port of Loading

The start location / Port of loading provided at the time of booking.

Column: Vessel Departure

The Vessel departure date selected at the time of booking.

Column: Vessel

The Vessel selected at the time of booking.

Column: Port of Discharge / End Location

The Port of discharge / End location provided at the time of booking.

Column: Creation Date

The date the booking was created.

Column: Create by

Name of the person who created the booking.

Button: Complete

If you want to complete a booking request from this list, please check the respective checkbox followed by the ‘Complete’ button you will be then taken back to where the booking was left.

Button: Copy Booking

If you wish to copy a booking request from this list, please check the respective checkbox followed by the ‘Copy’ button.

Button: Delete

If you wish to delete a booking request from this list, please check the respective checkbox followed by the ‘Delete’ button.

Screen area: List of submitted booking requests

Here you can see all booking requests that have been completed and submitted to Hapag-Lloyd, from here you have the option to copy a booking.

Column: Booking Number

The booking reference that has been assigned to this booking / booking request by Hapag-Lloyd.

Column: Customer Reference

The customer reference provided at the time of booking.

Column: Start Location / Port of Loading

The start location / Port of loading provided at the time of booking.

Column: Vessel Departure

The Vessel departure date selected at the time of booking.

Column: Vessel

The Vessel selected at the time of booking.

Column: Port of Discharge / End Location

The Port of discharge / End location provided at the time of booking.

Column: Creation Date

The date the booking was created.

Column: Create by

Name of the person who created the booking.

Button: Booking Request Details

If you want to view the data of a submitted booking request you can do that by checking the respective checkbox followed by the Booking Request Details button.

Button: Update Booking

Use Update Booking if you want to refresh and update an already submitted booking and make adjustments.
The already filled information will be adopted.
Update Booking is based on the shipment data which is already stored in FIS.
It is only possible to update bookings which have a valid and not expired contract number.
NOTE: DG Details will not be adopted.

Button: Copy Booking

If you want to copy the data of a submitted booking request you can do that by checking the respective checkbox followed by the Copy button.

Note: All tabs containing data that expired  and needs updating will be marked with an red asterisk.

Screen area: List of confirmed bookings

Here you can see all booking requests that have been confirmed by Hapag-Lloyd, from here you have the option to copy a booking.

Column: Booking Number

The booking reference that has been assigned to this booking / booking request by Hapag-Lloyd.

Column: Customer Reference

The customer reference provided at the time of booking.

Column: Start Location / Port of Loading

The start location / Port of loading provided at the time of booking.

Column: Vessel Departure

The Vessel departure date selected at the time of booking.

Column: Vessel

The Vessel selected at the time of booking.

Column: Port of Discharge / End Location

The Port of discharge / End location provided at the time of booking.

Column: Creation Date

The date the booking was created.

Column: Created by

Name of the person who created the booking.

Button: Booking Request Details

If you want to view the data of a booking request you can do that by checking the respective checkbox followed by the ‘Booking Request Details’ button.

Button: Update Booking

Use Update Booking if you want to refresh and update an already submitted booking and make adjustments.
The already filled information will be adopted.
Update Booking is based on the shipment data which is already stored in FIS.
It is only possible to update bookings which have a valid and not expired contract number.
NOTE: DG Details will not be adopted.

Button: Copy Booking

If you want to copy the data of a submitted booking request you can do that by checking the respective checkbox followed by the ‘Copy’ button.

Note: All tabs containing data that expired  and needs updating will be marked with an red asterisk.

Button: Shipment Details

If you want to view the data of a confirmed booking request you can do that by checking the respective checkbox followed by the Shipment Details button.

Back to Top