Saudi Arabia - Administrative Fee for Invoice Cancellation

As part of Saudi Arabia’s 2030 Vision and the Digitalization goals and to deliver quality and error free services to our customers, we urge our customers to furnish accurate payer information in the shipment declarations so that we may send our invoices to the correct parties.

Invoices for the service being rendered shall be triggered electronically to the declared parties in the Bills of Lading and / or the email distribution list shared by your organization at the time of account creation with Hapag-Lloyd for both export and import shipments.

Any change requested by the customer on the initial invoice triggered, leading to re-issuance of invoice would be subject to a charge of SR. 50 (Fifty Saudi Riyals) per invoice, effective February 5, 2020.

Thanks for taking note and your cooperation to improve the quality of invoicing.

Charge Code: IAO (Invoice Amendment Fee Origin) for Export
IAD (Invoice Amendment Destination) for Import

Amount for Administrative Fee: SR.50 per invoice