Saudi Arabia & Jordan - Bookings: Email Notification for Better Visibility of Space
We continuously aim for streamlining our booking process to further improve the service quality we offer to you as our valued customer.
In view of unprecedented demand and extremely high volumes, you may experience booking cancellations due to space constraints. We are trying our best to find space on alternate or subsequent sailings before cancelling a booking request.
To provide more visibility and to reduce additional efforts in making further booking attempts online, we will be providing an email notification to the email address in the initial booking request, explaining the cancellation reasons or advising the service/vessel changes if the booking is confirmed differently from your original request.
We kindly looking forward to your cooperation in reading the email notifications carefully before making any further online booking attempts for the same vessel as the bookings would not be confirmed if they were rejected previously or if the vessels changed for any one of the reasons mentioned above.
Thank you for your kind cooperation and assistance. If you have any questions pertaining to the above, please reach out to your local Customer Service Office.
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