China

Shanghai China - North
Street Address
HAPAG-LLOYD (CHINA) SHIPPING LTD.
INTERNATIONAL BUND GATEWAY
19TH FLOOR, 399 EAST CHANGZHI ROAD
200080 SHANGHAI
CHINA
Opening Times
Mon - Fri: 09:00 - 18:00
Contact
Image for Shanghai
Chongqing China - North
Street Address
HAPAG-LLOYD (CHINA) SHIPPING LTD.
CHONGQING BRANCH
RM 1412A,14TH FLOOR,TOWER1,
CHONGQING IFC,NO.1 QINGYUN ROAD,
400024 CHONGQING
CHINA
Opening Times
Mon - Fri: 09:00 - 18:00
Contacts
Inquiries (Export Booking/ Export Documentation /Import )
Customer Service
+86 512 68955933 [email protected]
Counter Service
Customer Service
+86 23 67665355 [email protected]
Sales Execution - GNP, NVO, BCOO Vertical
Sales
+86 23 67665331 [email protected]
Sales Coordination - GNP, NVO, BCOO Vertical
Sales
+86 23 67665259 [email protected]
rate enquiries
rate enquiries
[email protected]
See More Contacts
Dalian China - North
Street Address
HAPAG-LLOYD (CHINA) SHIPPING LTD
DALIAN BRANCH
ROOM 1802B, XIWANG TOWER NO.136
ZHONGSHAN ROAD 116001 DALIAN CHINA
116001 DALIAN
CHINA
Opening Times
Mon - Fri: 08:30 - 17:30
Contacts
Inquiries (Export Booking/ Export Documentation /Import )
Customer Service
+86 512 68955933 [email protected]
Counter Service
Customer Service
+86 411 82790098 [email protected]
rate enquiries
rate enquiries
[email protected]
Finance Accounting Coordinator
Finance/Administration
+86 411 82790099 [email protected]
Sales Execution-NVO Vertical
Sales
+86 411 82790091 [email protected]
See More Contacts
Nanjing China - North
Street Address
HAPAG-LLOYD (CHINA) SHIPPING LTD.
NANJING BRANCH
ROOM B1&B2,41F,NANJING CITY CENTER,
NO.1 SOUTH ZHONGSHAN ROAD, NANJING
210005 NANJING
CHINA
Opening Times
Mon - Fri: 09:00 - 18:00
Contacts
Accounts Receivable
Business Administration
+86 25 84753010 [email protected]
Inquiries (Export Booking/ Export Documentation /Import )
Customer Service
+86 512 68955933 [email protected]
Counter Service
Customer Service
+86 25 84753001 [email protected]
Sales Coordination-GNP, NVO,BCOO, Retail, Reefer, Special Cargo, Africa Vertical
Sales
+86 25 84753009 [email protected]
Sales Execution-GNP, Retail, Reefer, Special, Africa Vertical
Sales
+86 25 84753019 [email protected]
See More Contacts
Ningbo China - North
Street Address
HAPAG-LLOYD(CHINA)SHIPPING LTD.
NINGBO BRANCH
ROOM 805-806,SEL BLDG,
NO.258 CHANGLE ROAD,YINZHOU
315040 NINGBO
CHINA
Opening Times
Mon - Fri: 09:00 - 18:00
Contacts
Inquiries (Export Booking/ Export Documentation /Import )
Customer Service
+86 512 68955933 [email protected]
Counter Service
Customer Service
+86 574 87177720 [email protected]
Sales Coordination-NVO, BCOO, Africa Vertical
Sales
+86 574 87177734 [email protected]
Sales Execution-GNP Vertical
Sales
+86 574 87177729 [email protected]
Sales Coordination-GNP, NVO, Special Cargo Vertical
Sales
+86 574 87177732 [email protected]
See More Contacts
Qingdao China - North
Street Address
HAPAG-LLOYD (CHINA)SHIPPING LTD.,
QINGDAO BRANCH
ROOM 802, CML TOWER, NO.169
SHENZHEN ROAD
266100 QINGDAO
CHINA
Opening Times
Mon - Fri: 09:00 - 18:00
Contacts
Inquiries (Export Booking/ Export Documentation /Import )
Customer Service
+86 512 68955933 [email protected]
Counter Service
Customer Service
+86 532 83993335 [email protected]
Operations and Equipment
Refer to Suzhou Organisation
Finance
Refer to Suzhou Organisation
Sales Coordination - NVO Vertical
Sales
+86 532 83993381 [email protected]
See More Contacts
Tianjin China - North
Street Address
HAPAG-LLOYD (CHINA) SHIPPING LTD.
TIANJIN BRANCH
ROOM 2201,TOWER 1,THE EXCHANGE TIAN
JIN,NO.189 NANJING ROAD,HEPING DIST
300051 TIANJIN
CHINA
Opening Times
Mon - Fri: 09:00 - 18:00
Contacts
Inquiries (Export Booking/ Export Documentation /Import )
Customer Service
+86 512 68955933 [email protected]
Operations and Equipment
Refer to Suzhou Organisation
Finance
Refer to Suzhou Organisation
Counter Service
Customer Service
+86 22 83311276 [email protected]
Sales Execution - NVO Vertical
Sales
+86 22 83311271 [email protected]
See More Contacts
Wuhan China - North
Street Address
HAPAG-LLOYD (CHINA) SHIPPING LTD.
WUHAN BRANCH
RM2509,TOWER A,NEW WORLD CENTER
TOWER,#634-1 JIEFANG AVENUE,QIAOKOU
430032 WUHAN
CHINA
Opening Times
Mon - Fri: 09:00 - 18:00
Contacts
Inquiries (Export Booking/ Export Documentation /Import )
Customer Service
+86 512 68955933 [email protected]
Counter Service
Customer Service
+86 27 83668706 [email protected]
Sales Coordination - GNP, NVO, BCOO Vertical
Sales
+86 27 59309702 [email protected]
Sales Execution - GNP, NVO, BCOO Vertical
Office Manager
+86 27 83668808 [email protected]
Fuzhou China - South
Street Address
HAPAG-LLOYD (CHINA)
SHIPPING LTD. FUZHOU BRANCH
RM. 1207, WORLD PLAZA
NO.158 WUSI ROAD, FUZHOU CHINA
350003 FUZHOU
CHINA
Opening Times
Mon - Fri: 09:00 - 18:00
Contacts
Export Booking, Export Documentation and Import Handling
Customer Service
+86 512 68955-933 [email protected]
Counter Issues
Customer Service Counter
+86 591 88522-113 [email protected]
.
Operations and Equipment
Refer to Suzhou Organisation
.
Finance
Refer to Suzhou Organisation
Sales Coordination
Sales
+86 591 88522-119 [email protected]
See More Contacts
Guangzhou China - South
Street Address
HAPAG-LLOYD (CHINA) SHIPPING LTD
GUANGZHOU BRANCH
UNIT 5,27 FLOOR,GUANGZHOU INTL COMM
CENTER 235 TIANHE NORTH ROAD
510610 GUANGZHOU
CHINA
Opening Times
Mon - Fri: 09:00 - 18:00
Contacts
Export Booking, Export Documentation and Import Handling
Customer Service
+86 512 68955-933 [email protected]
Counter Issues
Customer Service Counter
+86 20 38160-378 [email protected]
Operations and Equipment
Refer to Suzhou Organisation
Finance
Refer to Suzhou Organisation
Sales Coordination - Africa Vertical
Sales
+86 20 38160-365 [email protected]
See More Contacts
Shenzhen China - South
Street Address
HAPAG-LLOYD (CHINA) SHIPPING LTD
SHENZHEN BRANCH
04-06, 9/F, AVIC CENTER, NO. 1018
HUAFU ROAD, FUTIAN DISTRICT,
518031 SHENZHEN
CHINA
Opening Times
Mon - Fri: 09:00 - 18:00
Contacts
Export Booking, Export Documentation and Import Handling
Customer Service
+86 512 68955-933 [email protected]
Counter Issues
Customer Service Counter
+86 755 25475-065 [email protected]
Operations and Equipment
Refer to Suzhou Organisation
Finance
Refer to Suzhou Organisation
Sales Execution - BCO Vertical
Sales
+86 755 25475007 [email protected]
See More Contacts
Xiamen China - South
Street Address
HAPAG-LLOYD (CHINA) SHIPPING LTD
XIAMEN BRANCH
ROOM 1208,YUZHOU PLAZA
NO.55, HUBIN SOUTH ROAD
361001 XIAMEN
CHINA
Opening Times
Mon - Fri: 09:00 - 18:00
Contacts
Export Booking, Export Documentation and Import Handling
Customer Service
+86 512 68955-933 [email protected]
Counter Issues
Customer Service Counter
+86 592 2267-706 [email protected]
.
Operations and Equipment
Refer to Suzhou Organisation
.
Finance
Refer to Suzhou Organisation
Sales Execution - NVO Vertical
Sales
+86 592 2267-720 [email protected]
See More Contacts
Zhongshan China - South
Street Address
HAPAG-LLOYD (CHINA) SHIPPING
LIMITED ZHONGSHAN BRANCH
ROOM 1911,INTERNATIONAL FINANCE
CENTER,NO.16,ZHONGSHAN 3 ROAD
528403 ZHONGSHAN, GUANGDONG
CHINA
Opening Times
Mon - Fri: 09:00 - 18:00
Contacts
Export Booking, Export Documentation and Import Handling
Customer Service
+86 512 68955-933 [email protected]
Counter Issues
Customer Service
+86 760 85753-022 [email protected]
.
Operations and Equipment
Refer to Suzhou Organisation
.
Finance
Refer to Suzhou Organisation
Sales Execution - Retail, BCO, Reefer, Special Cargo Vertical
Sales
+86 760 85753-031 [email protected]
See More Contacts
Suzhou Quality Service Center China QSC
Street Address
HAPAG-LLOYD BUSINESS SERVICES
(SUZHOU) CO. LTD
88 DONG CHANG LU, WUZHONG QU,SUZHOU
SHI, JIANGSU SHENG BUILDING E2
215028 SUZHOU
CHINA
Opening Times
Mon - Fri: 09:00 - 18:00
Contacts
Customer Service (Customer Service General Queries)
Customer Service
+86 512 68955933 [email protected]
Customer Service (Hongkong Customer Service General Queries)
Customer Service
+8 52 58140149 [email protected]
Customer Service (Taiwan Customer Service General Queries)
Customer Service
+8 86 277047-772 [email protected]
Manager
Customer Service
+86 512 68955933-8741 [email protected]
Manager
Customer Service
+86 512 68955933-7411 [email protected]
See More Contacts

Shipping Instruction General Guideline 提单样本指南

Customer_Guide-Application_request_for_Special_Stowage.pdf (226.2 KB, 4 Pages)

Local Guideline 本地操作指南

Title Pages Size Language Last Update date
有效争议范围指南 Guidelines on the Scope of Valid Disputes 2 131.6 KB Chinese June 10,2026
Important notice to customers for SE4 CNSHA / CNNGB / CNTXG / CNTAO Gate in code for POD MAPTM 2 172.8 KB English May 8,2026
Immediate Action Required Customer Confirmation for Asia Stranded Cargo 2 234.5 KB English April 16,2026
客户指南-特殊货物的特殊装载申请要求 Customer Guide-Special Stowage Application for Special commodities 4 230.9 KB Chinese December 22, 2025
MSDS 及其他附加资料 在线提交指南 Customer Guide: How to Submit MSDS and Other Additional Attachments Online 3 494.7 KB Chinese November 28, 2025
赫伯罗特网上订舱指南 Guideline for Hapag-Lloyd Web Booking 41 3.4 MB Chinese November 10,2025
Shipping from China and Hong Kong, Taiwan - Here's a booking window update 1 186.4 KB English June 5,2026
Important notice to customers for SE2 CNSHA Gate in code for POD MAPTM 1 24.0 KB English May 13, 2025
赫伯罗特出口船代清单 - Hapag Lloyd Export Port Agencies 6 541.7 KB Chinese June 5,2026
提单样本更改线上提交操作指南 Bill of lading web amendment procedure - Chinese Version 22 2.0 MB Chinese January 27,2026
Important notice to customers for NE1 CNSHA & CNNGB Gate in code MAPTM One port multiple terminals calls 1 211.8 KB English May 8,2026
美加线出口柜进港代码指南-Gemini service Hapag-Lloyd terminal gate-in code rule 1 191.0 KB English August 11,2025
Remember to submit your Verified Gross Mass (VGM) on time 1 18.5 KB English January 8,2025
赫伯罗特网页补料规则要求及网页补料教程 NEW SI Guide Chinese version 24 2.0 MB Chinese March 12, 2026
赫伯罗特取消宁波本地出口小提单号通知 - Here's an update on Local Booking References for Exports from Ningbo, China 1 84.9 KB Chinese 16 June,2024
Online Business Invoice Dispute 发票纠纷 2 492.8 KB Chinese 16 June,2024
Shipping from China, Hong Kong or Taiwan - Here's a Reminder on Late Verified Gross Mass (VGM) Fee 1 85.0 KB English 16 June,2024
中国大陆和香港出口提空箱政策 Empty pick up policy for Mainland China and Hong Kong 1 104.7 KB English May 14, 2024
微信小程序柜台预约操作指南 HPL Mini Program Guideline for Counter Appointment 2 593.1 KB Chinese February 4，2024
赫伯罗特在线订舱账号注册申请和维护指南(英文)HPL Web register guideline for new customer(eng) 2 294.8 KB English May 28, 2024
赫伯罗特在线订舱账号注册申请和维护指南(中文)HPL Web register guideline for new customer(chs) 2 351.4 KB Chinese May 28, 2024
出口码头货物进港时间 China Terminal Gate-in Policy 1 109.2 KB English December 05，2023
如何申请提单号码 How to apply for Hapag-Lloyd Bill of Lading Number 1 117.4 KB Chinese March 11, 2024
快捷报价QQ SPOT订舱指南 Guide for QQ Spot Booking 8 1016.4 KB English March 7，2023
快捷报价QQ SPOT在线退舱指南 Guide for QQ SPOT Booking cancellation 5 1.2 MB English March 4，2023
订舱指南 E-Booking Guideline for Customer 22 2.1 MB English March 4，2023
赫伯罗特在线修改指南 HapagLloyd Web Amendment Guideline 1 237.5 KB Chinese March 4，2023
赫伯罗特在线修改演示指南 Presentation of HapagLloyd Web Amendment Guideline 6 538.4 KB English March 4，2023
上海放箱公司联系窗口 Contact Window of Shanghai Container Release Company 1 91.1 KB Chinese March 4，2023
打单流程 EIR Release Procedure 18 805.7 KB Chinese March 4，2023
VGM申报方法 Declaration by Shipper to Hapag Lloyd VGM Method 2 135.5 KB English March 4，2023
OOG申请流程 OOG Application procedure 1 170.8 KB English March 4，2023
eBCN付货人货代简易入门 (chs) 6 1.0 MB Chinese March 4，2023
eBCN付貨人貨代簡易入門 (cht) 6 1.0 MB Chinese March 4，2023
eBCN simple guide for shipper forwarder (eng) 6 1.0 MB English March 4，2023
如何将钢卷固定在20'gp 集装箱内（限值：4.8 吨/米）How to secure steel coils in 20'gp container （Limit: 4,8t per meter） 7 584.9 KB English March 14，2023
TT Club & CINS钢卷指南 TT Club & CINS_Coiled Materials_Guidelines 20 1.3 MB English January 1，2022
宁波易港通放箱操作流程手册 22 2.4 MB Chinese August 28, 2023
宁波易港通平台企业入驻简介 4 502.4 KB Chinese August 28, 2023

Local Documents 本地常用文件

Application form 申请表

Title Pages Size Language Last Update date
FORM001---DG申报表MULTIMODAL DANGEROUS GOODS FORM(DGD) 1 132.2 KB English March 4，2023
FORM002---付款委托书 The Letter of Authorization (Power of Attorney) 1 77.8 KB Chinese March 4，2023
FORM003---香港转换提单申请表 Hong Kong Switch BL Request Form 3 112.5 KB English March 4，2023
FORM004---未上船证明 Non Boarding Declaration 1 97.2 KB Chinese March 4，2023
FORM005---工作联系单 Work Contact Sheet 1 77.5 KB Chinese March 4，2023
FORM006---客户资料 New Customer Information Form 1 82.9 KB Chinese March 4，2023
FORM007---危险品申请 Hong Kong & China DG Application 2 208.3 KB English September 22,2025
FORM008---上海出口直接改配申请表 Batch Transfer Application Form 1 204.3 KB Chinese March 4，2023
FORM009---客户自备柜清单 China SOC Container List 1 57.6 KB English March 4，2023
FORM010---冷藏箱预冷 China Reefer PTI(Pre Trip inspection) 1 95.4 KB English March 4，2023
FORM011---衣架柜格式申請表 Requisition Form Of Hanging System 1 228.9 KB Chinese February 19,2024

Letter of indemnity 保函

Letter of indemnity 保函

Title Pages Size Language Last Update date
赫伯罗特账号授权保函 LOA-multiple matchcode 2 150.0 KB English June 8, 2023
LOI001---目的港放单保函 Letter of Indemnity for Release BL at Destination 1 105.6 KB English May 25,2026
LOI002---无油断电保函 Letter of Indemnity for Special Provision 961 1 107.9 KB English March 4，2023
LOI003---合并提单保函 Letter of Indemnity for Bill of Lading Combination 1 110.4 KB English March 4，2023
LOI004---改港保函 Letter of Indemnity for Change the Port(COD) 1 82.6 KB English March 4，2023
LOI005---分拆提单保函 Letter of Indemnity for Split Bill of Lading 1 63.9 KB English March 4，2023
LOI006---第三地放单保函 Letter of Indemnity for Release Bill of Lading at Elsewhere Location 1 106.2 KB English May 25,2026
LOI007---禁运保函 Letter of Indemnity - Embargo 1 68.5 KB English January 19，2024
LOI007-1---禁运保函填写模板 Template for Letter of Indemnity-Embargo 1 177.8 KB English January 19，2024
LOI008---电放保函 Letter of Indemnity-Telex Release 1 89.2 KB English March 4，2023
LOI009---异地(香港)付款保函 Letter of Indemnity-Elsewhere Payment in HK 2 627.2 KB English March 4，2023
LOI010---卢安达至刚果-货主接运保函 Letter of Indemnity - Merchant Haulage from Luanda to DRC 1 75.8 KB English March 4，2023
LOI011---重出提单保函 & 银行担保 Letter of Indemnity - Issuance of Duplicate OBL & Bank Guarantee 2 81.1 KB English August 15，2023
LOI012---晚发舱单保函 Customer Letter Manifest Late Filing 1 63.1 KB English March 4，2023
LOI013---更改舱单保函 Customer Letter Manifest Correction 1 94.0 KB English January 19，2024
LOI014---改单保函 Letter of Indemnity for Amend Bill of Lading 1 17.0 KB English March 4，2023
LOI015---ISF -晚发保函 Letter of Indemnity for ISF5 Late Filing 1 92.7 KB English March 4，2023
LOI016---无单放货保函 Letter of Indemnity - Delivery without B/L 2 94.2 KB English March 4，2023
LOI017---非危保函 Letter of Indemnity for Non-hazardous Commodities (general) 1 19.4 KB English March 4，2023

Local Finance 本地财务管理

Title Pages Size Language Last Update date
赫伯罗特财务对账流程 4 445.0 KB Chinese March 30, 2026
Important Update ODeX for HK exportimport—Speedy Invoice & Payment Confirm! 1 102.0 KB English February 6,2025

Local Schedule 本地船期表

这里您可以快速进入 港/门到港/门船期查询 及 船期追踪

如有更多询问，请与我们联系。