Hapag-Lloyd Australia - Courier and Postage Information

Due to the current COVID-19 situation, we feel that it is our responsibility to protect our staff and you as our customers. We will be adhering to Government regulations to have staff working remotely from home where possible.

We kindly request that all shipping documents are only sent via Express Post effective from Monday 30, March 2020 onwards.
Please follow below instructions to send your documents based location:

A] All documents from NSW, QLD, SA, WA, NT to be sent to below Sydney address.

Address:
Hapag-Lloyd (Australia) Pty. Ltd.
GPO BOX 218
Sydney NSW 2001

B] All documents from VIC to be sent to below Melbourne address.

Address:
Hapag-Lloyd (Australia) Pty. Ltd.
Level 15 500 Collins Street
Melbourne VIC 3000

Please Note: If any courier lodges a shipping document later than March 30, 2020, there will be a delay in processing.

If you would like to find out more about the current situation, visit the COVID-19 section on our website.