Mobile App – Quote, Book & Keep track – Anytime. Anywhere

Mobile App - Keep track - anytime, anywhere...

Trace containers, check schedules, use our Quick Quotes tool, make bookings or find a local sales office on the go. Our Hapag-Lloyd Mobile App allows you to manage your entire shipping process right at your fingertips.

One App - Several Features

  • Get instant binding offers
  • Book containers directly
  • View and update your bookings on several devices
  • List all your shipments
  • Track & trace the container status*
  • Access trade surcharges, detention & demurrage and Rate of Exchange information via Tariff section
  • Have all Hapag-Lloyd services and timetables at a glance
  • Get fast results by using the “search history”
  • Find and contact Hapag-Lloyd offices
  • Access the Hapag-Lloyd Navigator
  • Be up to date with the latest news from Hapag-Lloyd
  • Languages supported**: English, German, Spanish, Portuguese, Chinese, French

*When tracing via the container number it could happen that the container is already assigned to the next transport. In this case, please start your search  using the booking (shipment) or B/L number.

**App language adjusts to the language selected in the mobile app settings.

 

Availability

The Hapag-Lloyd App is available in the following stores:

Google Play

In the event that Google Play is not accessible to you, simply download the app here.

App Store

 

Terms of use:

Google Play and the Google Play logo are trademarks of Google Inc.


Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Frequently Asked Questions

The “Shipments” menu will show the latest 15 shipments. However, you can click on "Load More" button at the bottom of the screen to find 15 more shipments. You may repeat this until you see all desired transports. 

In the Shipments screen, “You can pull down to refresh” to get the latest shipments. If the transport is still not visible, it might not be confirmed yet.

The container wise VGM status is not available currently but the same will be included in the upcoming enhancements.

No, you do not need a login to track your container.

Yes, you can track the status of the container using the booking number, BL number and the container number.

If the containers are not linked to the booking, then the search result will not show any container number.

Yes, you can share the status of a container by clicking the share button on the top right corner of the search results.

Yes, a simple registration is sufficient to give you instant access to the Quick Quotes.

Yes! You can create quotations via the “Quick Quotes” menu in the mobile app.

Yes! The auto routing is possible only if there is an inland location either in start or the end location. Up on creating a quotation which has an inland as a start or end location, open the quotation, then click the 3 dots on the top right corner to use the auto routing functionality.

Yes, you can send the quotation to your mailbox by clicking the “Mail” button at the end of the quotation screen.

Yes! You need to register to create a booking.

You can pull down to refresh the latest booking requests.

Yes, you can see the draft booking that you saved in the web in mobile app. Moreover, you can save the draft booking in the web and continue working in the mobile app, and vice versa.

Yes, you can click on the quote connection from the routing screen of the schedules.

Yes, you can click on the share icon on the top right corner of the schedule list.

You can find the transit days and the arrival date information from the service section of the mobile app.

Yes! You can filter the news from the top right settings section.

You can share by clicking the share button on the top right corner of the news.

Yes, we do show the location in the map. Just click on the address.

Yes, you can download the PDF. Up on opening the PDF, click the 3 dots on the top right corner and click download.

From the settings menu, you can click on the “repeat hints” link so that the app will display the list of all hints once again.

From the settings menu, you can enable or disable the respective section.

There is no option to change the language from the mobile app. The mobile app will automatically be downloaded in the supported language, basis the language settings of the mobile phone. For now, the supported languages are English, German, Chinese, Portuguese, French, Spanish.

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