Operations Team, Europe"We understand that time is a valuable commodity. That's why our operational updates are designed to be brief, yet informative. In just two minutes, we can guide you through the main port updates and vessel news per service to assist with your cargo planning. We regularly update our information on this page, and twice a month, we'll remind you via email."
Update: November 8, 2024
Management of affected bookings:
Starting Monday, November 4, 2024, the CTA has implemented vessel-specific regulations for the delivery of export containers.
As a result, Carrier-Haulage bookings may be impacted, and transport routes need to be adjusted together with our partners.
You can be ensured, that Hapag-Lloyd is actively working to identify the best possible solutions for dispatching export containers, including the use of temporary storage at third-party locations.
However, we would like to inform you that any resulting storage and handling fees will be charged to the goods and invoiced accordingly.
Please be advised, that the CTA restrictions also apply to all merchant haulage bookings, and we would like to encourage you to contact the terminal directly for further information.
Update: Novemeber 4, 2024
The situation in the Red Sea, the delays in US ports due to strikes and ongoing construction at the berths are causing ship delays at Container Terminal Altenwerder (CTA). Despite full use of all available resources, the current volume of export deliveries is exceeding CTA's storage capacity. In recent days and weeks, numerous measures have been implemented, including reallocating vessels between terminals and using external storage facilities to maintain the cargo flow. With this todays letter we have to inform you that CTA has to introduce temporary restrictions for export container deliveries. Starting Monday, November 4, 2024, the delivery of export containers will be regulated on a vessel-specific basis.
Antwerp, Belgium
Rotterdam, Netherlands
United Kingdom
Hamburg, Germany
G.M.P. Le Havre, France
Italy
Algier
Israel
Greece
Türkiye
Romania
Slovenia
Croatia
Portugal
North (Poland, Denmark, Sweden and Finland)
Germany & Central Europe
Benelux
France
United Kingdom/Ireland
Adriatic Sea / Black Sea / Levante / Northern Africa
Spain and Portugal
Ukraine/Russia updates:
Here's an update for your cargo planning in North Europe*. From April 8, 2024, we will be amending the application rule and time period that a booking may be cancelled without charge.
Currently, the booking cancelation fee is applicable for shipments where containers are canceled, reduced, re-booked within 7 calendar days before the booked vessel cut-off date.
With effect from April 8, 2024, the booking cancelation fee will be charged for any booking canceled, reduced, re-booked within 5 calendar days before the estimated departure (ETD) date.
*Countries in the scope of Region North Europe include Germany, Austria, Switzerland, Hungary, Czech Republic, Slovakia, Netherlands, Belgium, Denmark, Finland, Sweden, Norway, Poland, France, Great Britain, Republic of Ireland, Estonia, Latvia, Lithuania.
With your cargo planning in mind, our booking confirmations for shipments from Antwerp will no longer include the earliest delivery date. Instead, we will refer to the terminal websites for the cargo yard opening hours of your scheduled vessel at the PSA Antwerp and DP World terminals. To effectively plan your loading and transport arrangements, this live information is essential.
Remember to bookmark both terminal websites. They are listed below for your reference: