Regional Updates in Latin America

Operational and Customer Service Updates for Latin America

+++ last updated on June 24, 2022 +++

  • Ecuador: Operational challenges posed by country-wide protests.

Terminal operations

  • P. Madryn, Bahía Blanca, still continue working at 70%
  • Paraguay still working at 85% capacity.
  • Buenos Aires (AR): Exolgan operating with 5 GC and yard density at 63% & APM operating with 5 SC and yard density at 70%.
  • Cartagena, CO: potential double calls for this weekend.
  • Montevideo, UY: Working at 70% performance. Montecon remains oparating one vessel at a time.
  • Ensenada, MX: Utilization at 98% delaying truck delivery and pick-ups
  • Barranquilla, CO: berthing restrictions due to low draft

Port Operations:

  • Port Buenos Aires, Argentina: Terminal Working at 80% performance.
  • Port Montevideo, Uruguay: Terminal Working at 70% performance. Terminal MONTECON remains operating one vessel at a time.
  • Port Asunción, Paraguay: Working at 85% performance.
  • Port Madryn, Argentina: Terminal Working at 70% performance.
  • Port Bahia Blanca, Argentina: Terminal Working at 70% performance.
  • Port Zarate, Argentina: Terminal Working at 70% performance.
  • Rio de Janeiro, Brazil: City limits under Rio de Janeiro state are partially closed, traffic only allowed for essential services.
  • Pecem, Brazil: State government has established sanitary check points to control interstate traffic.
  • Buenaventura, Colombia: SPRBUN container berthing Line 100% available, yard occupancy 60%.
  • Barranquilla, Colombia : Berthing Line 100% available. Draft again in 9.2 without daylight restrictions but only for vessels <200 mts.
  • Cartagena, Colombia: Berthing Line at 100% availability. Contecar occupancy level at 91% and SPRC at 63%. 
  • Guayaquil, Ecuador: Yard utilization at 60%. Operational challenges posed by country-wide protests.
  • Posorja, Ecuador: Yard utilization 30%. Operational challenges posed by country-wide protests.
  • Caldera, Costa Rica: Terminal Vessel Operations normally working. Cyber attack during week 17 to Government Customs' System has resulted in manual tasks. This is impacting gate in/out of cargo.
  • Puerto Limon, Costa Rica: Terminal Vessel Operations normally working. Cyber attack during week 17 to Government Customs' System has resulted in manual tasks. This is impacting gate in/out of cargo.
  • Puerto Quetzal, Guatemala: Terminal Working normally. Vessels Congestion in both terminals. APM yard congestion is affecting vessel operations.
  • Puerto Santo Tomas de Castilla, Guatemala: Fall of bridge continues to affect El Salvador exports through GSTC port. Althoug there are alternative routes, it causes issues for containters to reach the port on time
  • Puerto Cortés, Honduras: Terminal congestion still persists though strike is over. Continuous delays during cargo operations, terminal is congested with containers and all cargo operations are running very slow.
  • Kingston, Jamaica: Terminal with congestion. Vessels delay out of berth window.
  • Valparaiso, Chile: Limited capacity (only 4 cranes working). Yard utilization at 61%.
  • Port Callao, Perú: Delays of vessels due to bad weather and congestion in previous ports. APM Terminal: Yard utilization at 35%. DPW Terminal: Yard utilization at 41%.
  • Ilo, Peru: SPCC / ENAPU Terminal working normally, no gate congestions.
  • Paita, Peru: TPE Terminal working normally. Yard utilization at 39%.
  • Port Manzanillo, Mexico: Yard utilization at CONTECON 70% - SSA 75%. High density in yard and congestion at SSA TERMINAL and CONTECON TERMINAL which limits trucking availability.
  • Veracruz, Mexico: Terminal Yard utilization at ICAVE 79%. High density in yard and congestion at ICAVE TERMINAL due to an increase of volume/TEUS handled, which limits trucking availability.
  • Lazaro Cardenas, Mexico: Truckers reported 10% to 50% decrease due to lack of cargo. Terminal yard utilization LCT 67% APMT 43%.
  • Altamira, Mexico: Truckers reported 10% to 50% decrease due to lack of cargo. Terminal yard utilization 90%. Rail: 10 to 50% less personnel (railway service calling every two days).
  • Ensenada, Mexico: Yard utilization at EIT 98% . High density in yard and congestion at EIT TERMINAL limits trucking availability.
  • Mazatlan, Mexico: Yard utilization 30%

Depots

  • Nothing to report

Trucking availability   

  • Ensenada, Mexico: High density in yard and congestion at EIT TERMINAL resulting in reduced trucking availability.

Feeder availability

  • X-press : Continue with bi-weekly frequency in Big Island service

Rail

  • Nothing to report

Service updates

  • Shipping from Central America and the Caribbean? Update in our booking window here
  • California Central America Express (CCE) vessel change – read the latest updates here
  • New service – MSW. Read the full article here
  • South America East Coast (SEC) – New port updates here

Customer Service

Our Online Business section allow you to track your shipment or container, get tariffs and quotations and buy additional freetime.

For faster BL release at destination, you can switch from OBL to SWB, if any assistance needed please reach out to your customer service documentation team.

For payments, you can use our online payment options explained in the separate “Related CustomerNEWS” section by country. If you cannot find information that you are looking for, please reach out to your local customer service department here.

Remember to use our e-tools (Web-Booking and EASI) for submitting bookings and Shipping Instructions as well as our Hapag-Lloyd Navigator Dashboard to view all of your shipment information on one single screen.

Related CustomerNEWS

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